IT Documentation Specialist

Please note that this position is contingent upon the successful award of a contract currently under bid.

Goldbelt Nighthawk offers sound solutions in software development and both defensive and proactive cybersecurity.

Nighthawk offers an integrated, holistic cybersecurity workforce that is enthusiastic, continuously learning, and progressive.

The team is fully committed to implementing dynamic cybersecurity solutions that effectively address the needs of customers.

Nighthawk’s flexibility and expertise across the cybersecurity field provides customized solutions to our customer's unique needs.

The IT Documentation Specialist develops, maintains, reviews, and organizes technical and operational documentation supporting EFMSS and associated IT systems and applications.

The position ensures that system operations, configurations, processes, work specifications, business practices, business requirements, and application and reporting information are accurately documented and maintained in accordance with established requirements.

• Maintain documentation related to NPS operations, work specifications, system configurations, business practices, and business requirements.
• Ensure all processes are documented properly in the appropriate systems manuals.
• Conduct quality reviews of documentation before acceptance and routine quarterly reviews.
• Perform other duties as needed.

• Knowledge of technical writing and documentation principles and practices.
• Knowledge of IT operations, systems, applications, and technical processes.
• Ability to understand and document technical processes, system configurations, workflows, and operational procedures.