IT Digital Applications Delivery Support

You are a proactive and service-focused applications professional who can translate technical information into clear, practical guidance. You enjoy working with people at all levels of an organisation and bring a structured, solutions-oriented approach to troubleshooting and continuous improvement.

You will ideally have:

A bachelor’s degree in information technology, computer science, software engineering or a related discipline, or equivalent relevant experience.

Approximately 2 to 3 years of experience in a similar business applications, ERP support or functional consulting role.

Experience with Microsoft Dynamics 365 Business Central, Microsoft Dynamics NAV, Dynamics AX, Dynamics 365 , or a comparable global ERP platform.

Exposure to ERP implementations, upgrades, system operations and ongoing application maintenance.

An understanding of end-to-end manufacturing processes and business process workflows.

Experience with application configuration, optimisation, testing and incident management.

Strong analytical, troubleshooting and problem-solving skills.

The ability to create logical and detailed test scenarios.

Clear written and verbal communication skills in English.

Confidence delivering training and explaining technical concepts to non-technical users.

The ability to prioritise competing tasks and work independently under deadline pressure.

A collaborative mindset and the ability to work effectively within a multicultural, globally connected environment.

ITIL Foundation certification would be advantageous but is not essential

Our products and services prioritize safety and efficiency, supported by a resilient global supply chain and a team of experienced specialists. As a major manufacturer and supplier of ground control solutions for the mining and tunnelling industry, we offer a comprehensive product portfolio and hold a strong market position. We are committed to ongoing development of new technologies aimed at improving project safety and efficiency.

We also provide galvanising and other related services to the mining, civil, marine, commercial, and industrial industries.

Inclusive Culture: We are committed to creating a diverse and inclusive workplace where everyone feels valued. Sandvik is proud to be an EEO employer and a Work180 Endorsed Employer for Women. We are committed to hiring the best person for the role and fostering a diverse and inclusive culture.

Professional Growth : Training and development opportunities, from extensive internal programs to contributions towards external studies.

Company-funded Paid Parental Leave – We provide gender neutral paid parental leave to support our employees and their families

Flexible Working Arrangements - work from the comfort of your own home up to two days per week. (Role dependent)

Comprehensive Employee Benefits Program – including novated leases, Salary sacrifice Superannuation and a Length of Service Recognition program.

Employee Wellbeing : Benefit from d iscounted private health insurance and other perks with leading providers . Access our employer-funded Employee Assistance Program (EAP) for you and your immediate family, and an optional Fitness Passport for you and your family.

To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical.

We work to protect and advance people, enabling diversity, equity and inclusion in our business, human rights in our value chain and resilient communities where we work. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.

Sandvik is proud to be a WORK180 Endorsed Employer for Women, reflecting our genuine commitment to gender equality, inclusive workplace policies, and meaningful support for women at every stage of their careers. We're passionate about creating a welcoming and supportive environment for all, and we encourage you to explore our policies and employee benefits on the WORK180 website.

Apply Now! If you are ready to join a dynamic team and make a difference!