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1、Build and sustain partnerships with local business teams in your dedicated regions and across multiple IT function teams as the point of contact(POC); 2、Engage with local support resources and aligned with global IT strategy to maintain technological health; 3、Work as a key escalation contact for your region on critical IT technology escalations and emerging issues in real-time. Assist with coordinating rapid resolution, root cause analysis, and stakeholder communication; 4、Work as a key partner in local production validation testing to ensure new systems meet IT operational requirements and quality standards before rollout; 5、Work as a global team members, manage local resources to support IT global strategy;
1、Demonstrated experience with IT system technology and service managements; 2、Proven project management skill with time management and prioritization abilities; 3、Strong troubleshooting and problem solving skills; 4、General knowledge of network and IT infrastructure, general knowledge of system development and product designing; 5、Ability to work variable hours including weekends and holidays; 6、Bachelor's degree or equivalent relevant work experience. Excellent written and spoken communication skills in English and Mandarin;
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