IT Automation Engineer - Business Technology (Central/Mountain Time - US)

Qualifications

• Minimum Qualifications
• 2+ years of experience in IT systems administration, service desk operations, or a related technical role, including hands-on experience writing and maintaining automation scripts (e.g., PowerShell, Python, Bash, or similar).
• Hands-on experience administering or supporting enterprise identity, collaboration, and productivity platforms such as Active Directory, Microsoft Entra ID, Okta, Microsoft 365, Slack, Zoom, or Microsoft Teams.
• Demonstrated experience adapting or troubleshooting existing automation , scripts, or workflows to resolve moderately complex, ambiguous technical issues.
• Experience using AI tools (e.g., ChatGPT, Microsoft Copilot, Claude) to improve productivity through research, communication, analysis, documentation, automation, workflow optimization, and decision-making.
• Demonstrated hands-on use of AI coding tools (e.g., Claude Code, GitHub Copilot) to build, ship, or automate a working solution, evidenced by a portfolio, repository, or project example.
• Located in the United States Central or Mountain time zone, with working hours aligned to that time zone.
• Handle escalations requiring cross-team coordination. Participate in an on-call rotation for urgent issues outside business hours.
• Strong written and verbal communication skills, including the ability to explain technical concepts to technical and non-technical audiences.
• Must be available for occasional travel to Rithum offices - anticipated quarterly.
• Successful professional experience working in a remote environment.
• Preferred Qualifications
• 3+ years of experience in IT automation, systems engineering, or a DevOps-adjacent role.
• Certifications such as CompTIA Server+, CompTIA Linux+, Microsoft Certified: Azure Administrator Associate, or equivalent scripting/automation certifications.
• Experience integrating automation with IT service management or endpoint management tooling (e.g., ServiceNow, Microsoft Intune, Jira).
• Experience with workflow orchestration or automation tooling (e.g., Zapier, Make, n8n, Workato).
• Familiarity with REST API integration patterns and event-driven concepts such as webhooks, triggers, and conditional logic.
• Exposure to endpoint management and protection platforms (e.g., Microsoft Intune, Jamf, Tanium, CrowdStrike).
• Personal projects, repositories, or hackathon work demonstrating scripting or automation ability.

What it’s like to work at Rithum

Travel Required

Other Duties

• Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
• Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.
• We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form . Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.