IT Applications Analyst IV

A day in the life of a Applications Analyst IV at Hackensack Meridian Health includes:

Ability to effectively share knowledge with and mentor lower level Application Analysts.

Takes positions of leadership when installing/upgrading new/existing applications and components, configuring application settings and validating work performed by lower level Application Analysts.

Takes lead in the coordination of end user support activities.

Attends, participates in, contributes to, coordinates and runs meetings throughout the facility.

Provides go-live support for users on new applications, modules, and functionality.

Oversees and/or performs analysis of necessary application modifications and works with IT associates and/or the vendor to coordinate the modification.

Analyzes business/clinical needs and requirements.

Interprets end user requirements by fully discussing potential options and helping client move towards optimal solution.

Evaluates the operational workflow that is applied to the system.

Creates system specifications from user requirements.

Creates test plans and tests new systems, version upgrades, and any system modifications.

Documents all outcomes of testing. Reviews lower level Application Analysts test plans and documented outcomes for consistency and thoroughness.

Responsible for application implementation, troubleshooting, and support.

Presents oral and written communications to project teams and other departments.

Handles the most complex issues.

Updates system, operational, and department documentation.

Recommends areas for process improvements.

Provides on-call support for applications.