IT Analyst Technical Infrastructure (Sr. VMware/UCS Engineer)

Position Summary

OpenVMS Infrastructure Administration

Virtual OpenVMS Environment Support

User and Security Administration

System Monitoring and Operations

Backup and Disaster Recovery

Global Support

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent experience.
• Extensive experience administering OpenVMS operating systems.
• Experience supporting OpenVMS Cluster environments.
• Knowledge of OpenVMS system management, storage, user administration, and security.
• Experience applying operating system patches, upgrades, and software maintenance.
• Experience managing backups, disaster recovery processes, and system monitoring.
• Strong troubleshooting and problem-solving skills.
• Experience supporting mission-critical production environments.

Preferred Qualifications

• Experience with HPE Integrity Server hardware.
• Experience with Vere Technologies OpenVMS emulation solutions.
• Knowledge of warehouse management systems and automated material handling environments.
• Experience supporting global enterprise applications.
• Familiarity with high-availability and business continuity practices.
• Experience working in manufacturing, logistics, or parts distribution environments.

Key Competencies

Scope of Responsibility

• Supports a few physical OpenVMS Integrity servers, including a production OpenVMS Cluster and test environment.
• Supports several emulated OpenVMS servers hosted on 9 Vere Technologies virtual servers.
• Maintains Vere Technologies license servers.
• Supports international locations across North America, South America, Europe, and Australia.
• Provides operational support for mission-critical warehouse automation and parts distribution systems that directly impact order fulfillment and business operations.

Skill Descriptors Technical Excellence

• Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges. Level Working Knowledge : • Provides effective technical solutions to routine functional challenges via sound technical competence, effectively examining implications of events and issues. • Effectively performs the technical job aspects, continuously building knowledge and keeping up-to-date on technical and procedural job components. • Applies technical operating and project standards based on achieving excellence in delivered products, technologies and services. • Applies current procedures and technologies to help resolve technical issues in one's general area of technical competence. • Helps others solve technical or procedural problems or issues. Technology Advising: Knowledge of effective advisory methods and ability to provide valued information and advice to clients regarding products, technologies, services and solutions for a specific technology domain. Level Working Knowledge: • Assesses the current technology environment, expressed needs and initiatives of client organizations. • Uses an effective consulting method to present technology solutions that resolve stated client business issues. • Advises clients regarding a family of specific products, technologies or services in a technology domain. • Demonstrates basic competence and sound business knowledge regarding specific products, technologies or services within a domain of technology expertise. • Achieves consulting relationship rating of 'professional' by delivering timely, meaningful advice meeting client needs in a narrow set of specific technologies. Hardware Infrastructure : Knowledge of computer architecture and systems programming; ability to design, build and integrate IT hardware into multi-platforms for the organization. Level Working Knowledge: • Assists in integrating IT hardware with the organization's existing systems. • Participates in the implementation of IT hardware within the organization. • Tracks operational problems related to IT hardware and reports them directly to the supervisor. • Assists in designing the main features of IT hardware according to business needs. • Compares IT hardware across one's own organization and its competitors. Requirements Analysis : Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project. Level Working Knowledge: • Follows policies, practices and standards for determining functional and informational requirements. • Confirms deliverables associated with requirements analysis. • Communicates with customers and users to elicit and gather client requirements. • Participates in the preparation of detailed documentation and requirements. • Utilizes specific organizational methods, tools and techniques for requirements analysis. System Testing: Knowledge of system and software testing; ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle. Level Working Knowledge: • Supports the project leader in developing and executing system test plans. • Evaluates system documentation and user manuals for usability, accuracy and completeness. • Executes test cases, analyzes test results and reports on findings regularly. • Tests system components for compliance with functional requirements. • Participates in the testing of a system's ability to recover from hardware or software failures. Systems Software Infrastructure : Knowledge of computer architecture and system software interaction; ability to design and build a fundamental architecture of operating systems, database management systems, communications protocols, compilers and other development tools. Level Working Knowledge: • Reports software connectivity and integration issues. • Demonstrates planned software changes on the local environment. • Administers software migration and contingency plans related to own function. • Analyzes the local software architecture components and products. • Tests key features for the entire software infrastructure environment. Technical Troubleshooting : Knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation. Level Working Knowledge: • Discovers, analyzes, and resolves hardware, software or application problems. • Works with vendor-specific diagnostic guides, tools and utilities. • Handles calls related to product features, applications, and compatibility standards. • Analyzes code, logs, and current systems as part of advanced troubleshooting. • Records and reports specific technical problems, solving processes and tools that have been used. Technical Writing/Documentation : Knowledge of technical writing; ability to write technical documents such as manuals, reports, guidelines or documents on standards, processes and applications. Level Working Knowledge: • Implements technical documentation standards, guidelines and best practices. • Prepares written text and layout of materials according to required outlines and specifications. • Completes and maintains technical reference documents. • Uses the major features, functions and facilities of an automated documentation tool. • Coordinates and constantly updates system operations, installations, service manuals, and help documents.

What you will get

Holistic Development

Health and Wellness

Financial Wellness

Additional Information

Posting Dates