IT Administrator
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Key skills for this role
Role Overview
Manage and support the company's IT infrastructure, systems, devices, networks, software, and user access.
Ensure day-to-day technology operations run smoothly across office and business operations.
Provide hands-on IT support covering Microsoft 365, Odoo or ERP systems, cybersecurity, CCTV, access control, assets, and backups.
Key Skills for This Role
Full Job Posting
Job Summary
Manage and support the company's IT infrastructure, systems, devices, networks, software, and user access.
Ensure day-to-day technology operations run smoothly across office and business operations.
Provide hands-on IT support covering Microsoft 365, Odoo or ERP systems, cybersecurity, CCTV, access control, assets, and backups.
IT Support and Networks
- Provide technical support to employees and troubleshoot computers, laptops, printers, scanners, mobile devices, software, email, internet, and connectivity.
- Install, configure, and maintain Windows computers and company devices.
- Manage Wi-Fi, LAN, routers, switches, network access, permissions, performance, providers, and configuration documentation.
Business Systems and Office Technology
- Administer Microsoft 365, Outlook, Teams, OneDrive, SharePoint, accounts, email groups, shared mailboxes, and access rights.
- Support Odoo and other business systems, including user access, troubleshooting, updates, integrations, and module implementation.
- Maintain CCTV, access-control systems, meeting-room equipment, TVs, projectors, video conferencing, and related technology.
Security, Backup, and Assets
- Maintain cybersecurity controls, endpoint protection, security updates, access policies, and security-awareness practices.
- Monitor backups, assist with data recovery, and support business continuity and disaster recovery procedures.
- Maintain IT asset inventories, equipment allocation, onboarding and offboarding handovers, and replacement recommendations.
Vendors and Documentation
- Coordinate external IT providers, obtain quotations, monitor contracts and subscriptions, and evaluate products and services.
- Maintain infrastructure, account, hardware, software, license, network, vendor, policy, and procedure documentation.
- Prepare IT reports and maintain an issue or ticket tracking system.
Requirements
- Bachelor's degree or diploma in Information Technology, Computer Science, or a related field.
- Two to four years of relevant IT administration experience.
- Strong hands-on experience with Windows, Microsoft 365, networking, hardware, and troubleshooting.
- Experience administering user accounts and access permissions.
- Knowledge of cybersecurity, backups, and endpoint protection.
- Experience with Odoo, ERP, or CRM systems is advantageous.
- Knowledge of CCTV and access-control systems is preferred.
- UAE experience is preferred.
Work Location
- The role is performed in person.
Compensation
- Pay is AED 5,000 to AED 7,000 per month.
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