iPhone Repair Team Leader
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Key skills for this role
About the Role
UNIVERSAL TELECOM is looking for an experienced iPhone Repair Team Leader to lead the repair department. The role involves supervising the repair team, performing advanced hardware and software repairs on Apple iPhones, and ensuring quality standards.
Key Skills for This Role
Responsibilities
- Lead and supervise the iPhone repair team
- Diagnose and perform advanced hardware and software repairs on Apple iPhones
- Ensure all repaired devices meet the company's quality standards before delivery
- Train, mentor, and support repair technicians
- Assign daily tasks and monitor team performance
- Manage repair tools, equipment, and spare parts inventory
- Maintain accurate repair records and performance reports
- Collaborate with other departments to improve workflow and productivity
- Ensure compliance with safety procedures and company policies
Requirements
- Minimum 2–4 years of hands on experience in Apple iPhone repair (Mandatory)
- Strong knowledge of iPhone hardware and software troubleshooting
- Experience repairing screens, batteries, cameras, Face ID, logic boards, charging systems, and other iPhone components
- Strong leadership and team management skills
- Excellent problem solving and communication skills
- Responsible, organized, and detail oriented
Full Job Posting
Job Overview
- We are looking for an experienced and skilled iPhone Repair Team Leader to lead our repair department. This position is strictly for candidates with hands on experience in Apple iPhone repairs. The successful candidate will be responsible for managing the repair team, ensuring high quality repair st
Key Responsibilities
- Lead and supervise the iPhone repair team.
- Diagnose and perform advanced hardware and software repairs on Apple iPhones.
- Ensure all repaired devices meet the company's quality standards before delivery.
- Train, mentor, and support repair technicians.
- Assign daily tasks and monitor team performance.
- Manage repair tools, equipment, and spare parts inventory.
- Maintain accurate repair records and performance reports.
- Collaborate with other departments to improve workflow and productivity.
- Ensure compliance with safety procedures and company policies.
Requirements
- Minimum 2–4 years of hands on experience in Apple iPhone repair (Mandatory).
- Strong knowledge of iPhone hardware and software troubleshooting.
- Experience repairing screens, batteries, cameras, Face ID, logic boards, charging systems, and other iPhone components.
- Strong leadership and team management skills.
- Excellent problem solving and communication skills.
- Responsible, organized, and detail oriented.
Preferred Experience
- Previous experience in an iPhone repair or refurbishment center.
- Familiarity with Apple repair standards and best practices.
- Experience with microsoldering, logic board repair, and professional repair equipment.
Salary & Benefits
- Salary based on experience and skills.
- Real career growth opportunities.
- Professional and dynamic working environment.
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