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Internship Trainee
Flowers Square
Dubai, UAE
Internship
Intern
Onsite
1 weeks ago
Customer SupportSalesERP SystemsCommunicationOrder Processing
Free
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Customer SupportSalesERP Systems
About the Role
Flowers Square is seeking an unpaid intern for sales and customer support. The role involves managing client leads, processing orders, and assisting customers via WhatsApp, phone, and email.
Key Skills for This Role
Customer SupportSalesERP SystemsCommunicationOrder Processing
Responsibilities
- Manage and reply to client leads
- Study products and identify upselling opportunities
- Assist customers via WhatsApp, phone, and email
- Process and confirm customer orders
- Coordinate with operations for order fulfillment
- Resolve customer complaints professionally
- Maintain customer records in the ERP system
- Support daily sales and administrative tasks
Requirements
- Currently enrolled in university or recent graduate
- Interest in sales and customer support
Full Job Posting
Overview
- Unpaid 2 3 months internship at Flowers' Square Trading LLC
- Location: Al Quoz Dubai Offices
- Certificate of completion provided for university
Job Description
- Manage and reply to client leads
- Study products and upselling possibilities
- Achieve set client satisfaction rate
- Report sales performance back to management
- Assist customers via WhatsApp, phone, and email
- Process and confirm customer orders
- Coordinate with operations for order fulfillment
- Follow up on order and delivery updates
- Resolve customer complaints professionally
- Maintain customer records in the ERP system
- Recommend suitable products and add ons
- Support daily sales and administrative tasks
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