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Internship: Customer Support Engineer Intern
Philips
Waupun, USA
Part-time
Intern
Discovered 6 days ago
excel
Free
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Role Overview
Minimum required Education:
High School Diploma plus Active student status/enrollment at the University, College or Vocational Education.
Minimum required Experience:
No prior experience required.
Minimum required Certification:
Key Skills for This Role
excel
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Job Description
Minimum required Education:
High School Diploma plus Active student status/enrollment at the University, College or Vocational Education.
Minimum required Experience:
No prior experience required.
Minimum required Certification:
Job title:
Intern: Solutions project manager
Your role:
- Work with incidents of the server software solutions to Philips and Customer managed environments.
- Consulting the customers on technical IT topics and questions.
- Excel and data analytics.
- Working together with scanner engineers to connect high resolution tissue scanners to the IT backends that you set up and maintain.
- Work with server and storage hardware with Philips managed standardized platforms.
- Resolving incidents and finding clever workarounds for possible technical issues.
- Developing and maintaining implementation best practices, document procedures, standards, and configuration settings.
- Providing technical contact to customers during the implementation phase and owning the customer experience to ensure successful delivery and installation.
- Working as an active part of a project team to provide the customer with a predictable and professional delivery experience.
- Fluent Spanish and good English skills both written and oral. Italian and/or French could be a plus.
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