International Business Manager
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Key skills for this role
About the Role
Inspire is seeking an International Business Manager to manage relationships with partners/licensees in Japan and Korea, driving revenue growth and brand presence for its multi-brand restaurant portfolio.
Key Skills for This Role
Responsibilities
- Establish and maintain strong business partnership with local partners and licensees through systematic approach
- Establish clear KPI metric targets and keep alignment with local partners to achieve Inspire goals
- Manage multiple stakeholders internal and external, move the needle in stuck projects
- Learn and live the current OKR approach, and educate market to focus on store development and profitability
- Work with cross functional Inspire team and Direct Manager to help partners/licensees reach business targets
- Be the role model for new Inspire incomers, lead by example and coach them for fast adaptation
- Influence partners/licensees on the value of people development and provide guidance on organizational structure and succession planning
- Utilize coaching model to provide candid feedback, offer suggestions, and commit time and resources
- Manage company budget with direct manager and follow all policies and procedures
Requirements
- Bachelor's Degree or equivalent education and experience
- Minimum 10+ years experience in small to medium franchisee General management experience or large franchisee Director of Ops experience
- Demonstrated experience in new store openings and licensee/partner consulting in a multinational environment
- Fluency in communicating in English
- Ability to read, write and speak Arabic would be beneficial
- Demonstrated experience in providing technical and operational training
- Strong relationship building skills; able to motivate and coach with excellent communication skills
- Significant and ongoing travel within multiple regions (upwards of 60%)
Full Job Posting
Summary
- The International Business Manager must be proficient in business management; to manage and influence relationship between multiple internal and external shareholders.
- Provide consultation on multi years business planning, align long term corporate vision and increase market penetration with objectives to maximizing brand presence.
- Provide guidance on operational excellence and organizational expertise to support market growth while maintaining good operation standard and grow market profitability.
- Support and provide training to new IBM.
Responsibilities
- Responsible of establish and maintain strong business partnership with our local partner and licensees, through systematic approach to gain business and commercial information, provide constructive feedback and consultation on business initiatives and short / mid and long term planning.
- Establish a clear KPI metric target and keep clear alignment with local partners to achieve Inspire goals and targets. And manage multiple stakeholders internal and external, move the needle in stuck projects.
- Learn and live the current OKR approach, and educate market take similar approach to focus on store development and reach target profitability.
- Work with a cross functional Inspire team and Direct Manager for partners/Licensees reach their business targets, growth and profitability.
- Be the role model for the new Inspire incomers, can lead by example and coach and training them for fast adaptation into the role.
- Influence partners/licensees on the value of the people development component of their business plan and provides guidance on organizational structure and succession planning.
- Utilize our coaching model by seeking first to understand, providing candid feedback, offering suggestions, and committing time and resources.
- Management of Company budget with direct manager and Manages personal expenses, follows all policies and required procedures, and documents all franchisee interactions.
Education Qualifications
- Required: Bachelor's Degree or equivalent education and experience.
- Minimum 10+ years experience in small to medium franchisee General management experience or large franchisee Director of Ops experience.
- Demonstrated experience in new store openings and licensee/partner consulting in a multinational environment.
REQUIRED KNOWLEDGE, SKILLS Or ABILITIES
- Fluency in communicating in English and the ability to read, write and speak Arabic would be beneficial.
- Demonstrated experience in providing technical and operational training.
- Strong relationship building skills; able to motivate and coach with excellent communication skills.
- Mindset on Customer Focus.
- Decision Making Authority.
- Allocation of spend to regional initiatives.
- Prioritization of initiatives and markets.
- Go/No Go on regional campaigns, offerings, programs, design, layout, development.
- Cost optimization on regional initiatives.
- New store site pack approval.
- Significant and ongoing travel within multiple regions (upwards of 60%).
About Inspire
- Inspire is a multi brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.
- We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table.
- Our purpose: to ignite and nourish flavorful experiences.
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