International Business Manager
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Key skills for this role
About the Role
Inspire Brands seeks an International Business Manager to drive revenue and unit growth across Japan and Korea. The role involves managing relationships with franchisees and licensees, providing operational and brand support, and ensuring alignment with corporate goals.
Key Skills for This Role
Responsibilities
- Establish and maintain strong business partnerships with local partners and licensees
- Set KPI targets and align with local partners to achieve Inspire goals
- Implement OKR approach and educate markets on store development and profitability
- Collaborate with cross functional teams to support partners in achieving business targets
- Coach and train new team members for fast adaptation
- Influence partners on people development and succession planning
- Manage company budget and personal expenses
Requirements
- Bachelor's Degree or equivalent education and experience
- Minimum 10+ years experience in small to medium franchisee General management experience or large franchisee Director of Ops experience
- Demonstrated experience in new store openings and licensee/partner consulting in a multinational environment
- Fluency in English; Arabic beneficial
- Strong relationship building and coaching skills
- Significant travel within multiple regions (upwards of 60%)
Full Job Posting
Summary
- The International Business Manager must be proficient in business management; to manage and influence relationship between multiple internal and external shareholders, provide consultation on multi years business planning, align long term corporate vision and increase market penetration with objecti
- He or she will provide guidance on operational excellence and organizational expertise to support market growth while maintaining good operation standard and grow market profitability.
- The International Business Manager is responsible for the overall revenue and net unit growth across portfolio primarily in Japan and Korea.
Responsibilities
- Responsible of establish and maintain strong business partnership with our local partner and licensees, through systematic approach to gain business and commercial information, provide constructive feedback and consultation on business initiatives and short / mid and long term planning
- Establish a clear KPI metric target and keep clear alignment with local partners to achieve Inspire goals and targets. And manage multiple stakeholders internal and external, move the needle in stuck projects.
- Learn and live the current OKR approach, and educate market take similar approach to focus on store development and reach target profitability.
- Work with a cross functional Inspire team and Direct Manager for partners/Licensees reach their business targets, growth and profitability.
- Be the role model for the new Inspire incomers, can lead by example and coach and training them for fast adaptation into the role.
- Influence partners/licensees on the value of the people development component of their business plan and provides guidance on organizational structure and succession planning
- Utilize our coaching model by seeking first to understand, providing candid feedback, offering suggestions, and committing time and resources.
- Management of Company budget with direct manager and Manages personal expenses, follows all policies and required procedures, and documents all franchisee interactions
Education Qualifications
- Required: Bachelor's Degree or equivalent education and experience
- Minimum 10+ years experience in small to medium franchisee General management experience or large franchisee Director of Ops experience
- Demonstrated experience in new store openings and licensee/partner consulting in a multinational environment
Required Knowledge, Skills or Abilities
- Fluency in communicating in English and the ability to read, write and speak Arabic would be beneficial
- Demonstrated experience in providing technical and operational training
- Strong relationship building skills; able to motivate and coach with excellent communication skills
- Mindset on Customer Focus
- Decision Making Authority
- Allocation of spend to regional initiatives
- Prioritization of initiatives and markets
- Go/No Go on regional campaigns, offerings, programs, design, layout, development
- Cost optimization on regional initiatives.
- New store site pack approval.
- Significant and ongoing travel within multiple regions (upwards of 60%)
About Inspire Brands
- Inspire is a multi brand restaurant company whose portfolio includes more than 33,000 Arby’s, Baskin Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.
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