linkedin
Internal - SL
Captain D's
Lugoff, UAE
Full Time
Entry
Onsite
4 weeks ago
Customer ServiceFood SafetyTeam LeadershipCash HandlingInventory Management
Free
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Customer ServiceFood SafetyTeam Leadership
About the Role
Captain D's is hiring a Shift Leader to manage restaurant shifts, ensure product quality and cleanliness, and deliver excellent customer service. Requires strong interpersonal skills and the ability to manage multiple tasks.
Key Skills for This Role
Customer ServiceFood SafetyTeam LeadershipCash HandlingInventory Management
Responsibilities
- Demonstrate Captain D's Values and D's Hospitality to guests and team members
- Ensure product quality, restaurant cleanliness, and safety procedures are followed
- Ensure team follows food safety rules and procedures
- Maintain overall cleanliness and sanitation of work areas and dining room
- Assist in maintaining profitability through proper food production and cash control
- Complete accounting and administrative reports as required
Requirements
- Must be a minimum of 18 years of age
- Excellent interpersonal and customer service skills
- Ability to manage multiple tasks
Full Job Posting
Purpose
- The Shift Leader is responsible for exhibiting Captain D's Values to guests and team members.
- When considered manager on duty, accountable for product quality, restaurant cleanliness, and ensuring D's Hospitality is displayed by all team members.
Primary Duties
- Demonstrates Captain D's Values while performing duties and/or running a shift.
- Demonstrates D's Hospitality to all guests and team members.
- Takes initiative to learn and maintain awareness of Captain D's procedures.
- Ensures guest satisfaction, Captain D's standards, and safety procedures are followed.
- Ensures team follows food safety rules and procedures while preparing and serving food.
- Ensures overall cleanliness and sanitation of work areas and dining room (including restrooms).
- Ensures food being served is high quality throughout preparation and serving.
- Maintains awareness of organizational policies and ensures compliance during assigned shift.
- Assists in maintaining profitability through proper food production, cash control, and completion of accounting and administrative reports.
- Performs other essential duties as assigned.
Requirements
- Must be a minimum of 18 years of age.
Physical/Mental Requirements
- Continuously utilizes speech, hearing, near vision, eye/hand coordination, color definition, and manual/bimanual dexterity.
- Frequently stands, walks, reaches above shoulders, bends, lifts and/or carries up to 25 pounds, works closely with others.
- Ability to perform repetitive movements over long periods.
- Occasionally utilizes sense of taste and smell, far vision; works around chemicals and cleaners; walks on uneven surfaces; may use step stool/ladder; lifts and/or carries up to 50 pounds; operates a vehicle.
Work Conditions/Hours
- Days and hours may vary according to business necessity, including weekends, evenings, and/or holidays.
- Designated Night Manager must work a minimum of four closing shifts per week, up to 40 hours per week.
- Standard restaurant working conditions.
- May be exposed to extreme conditions common in a restaurant environment, such as extreme heat or cold from equipment or weather.
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