Intern- Process Engineer

Mid-May – Mid-August

Responsibilities

• Coordinate process transformation efforts, including process mining, task mining, and intelligent process optimization.
• Challenge existing processes and provide thought leadership to drive continuous improvement.
• Collaborate with business owners, automation, technology, data, and risk teams to identify, prioritize, and execute process improvement projects.
• Develop business cases for process transformation using data analysis and process improvement methodologies.
• Create process visualizations to identify inefficiencies, duplicate data entry, and pain points in end-to-end business processes.
• Optimize processes by determining appropriate levers such as automation, lean methodologies, and data-driven solutions.
• Analyze and identify key risk indicators (KRIs) in partnership with business units.
• Support the development and continual improvement of process frameworks, methods, and tools, including training and documentation.
• Provide project management support across the end-to-end lifecycle of process improvement engagements.
• Facilitate long-term improvement roadmap for system rationalization, elimination, or integration in close collaboration with process stakeholders
• Other duties as assigned.

Qualifications

• Pursuing a bachelor’s degree in business, finance, operations management, information systems, or a related field required.
• Some experience in business process improvement analysis, gathering and documenting business requirements, or other directly related experience.
• Experience in analysis of business processes and workflow, and/or process improvement recommendations.
• Basic knowledge of business process analysis, workflow, and process improvement methodologies.
• Familiarity with project management techniques and practices.
• Strong analytical and problem-solving skills, with the ability to manage multiple priorities and resolve conflicting or inaccurate data.
• Excellent verbal and written communication skills.
• Solid interpersonal skills with the ability to work effectively with both management and staff.
• Ability to meet deadlines and work under normal supervision, following outlined and detailed procedures.