Intern - IT Support Technician

Maintain, configure, support, and implement desktop computing hardware and software technologies

Troubleshoot technical issues, provide technical support, and facilitate trouble tickets

Research and development of future technologies for use at GM Financial

Execute hardware, software, and licensing inventory tracking and control

Maintains the ITS lab and storage areas ensuring each area is cleaned and organized This includes maintaining a record of borrowed lab/storage room equipment

Maintains spare computers and monitors for quick replacement until malfunctioning unit can be repaired or replaced

Perform other duties as assigned

Conform with all company policies and procedures

Support-level knowledge in Windows 10 operation systems and/or iOS

Basic knowledge of networking concepts including TCP/IP, Subnetting, Routing, DHCP, and DNS

In-depth knowledge of PC hardware and software and must be able to correct PC related problems in a timely manner

Demonstrate the capacity for organization and prioritization in a technical environment

Good verbal and written communication skills

Analytical skills with an ability to evaluate problems and issues, make recommendations for courses of action

Interpersonal skills necessary to work well with others in teams and collaborative work situations

Ability to accept change and adapt to organizational change and shifting priorities

Experience1-2 years' related experience and/or training in enterprise technical support; equivalent combination of education and experience preferred

Must be a current student pursuing a bachelor's degree or higher from an accredited college or university in Computer Science, Data Science, Data Analytics, Information Systems, Statistics with at least one semester remaining upon start of the internship.

Must possess a minimum of a 3.0 (out of a 4-point scale) overall GPA.

Junior or Senior classification preferred.

Licenses

Working towards a professional certification a plus (i.e. A+, NET+) preferred

11 weeks of work experience (May 26th - August 6th)

Executive and peer networking opportunities

Independent and team project experiences

Philanthropic activities

Career development

Opportunity to apply for full-time career positions

Our Culture: Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging. Here we do more than work — we thrive. Compensation: Competitive pay Work Life Balance: Flexible hybrid work environment, 2-days a week in office

GM FINANCIAL DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM FINANCIAL AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

#GMFJobs #LI-Hybrid #LI-NY1