Intake Specialist

• Assists in the orientation process by providing a brief explanation of why documents are required and collects documents from participants.
• Returns documents with 100% accuracy to correct participants.
• Reviews and ensures that all documents received are in compliance with the requirements of the CEO program and Federal guidelines.
• Enters all information expeditiously and with 98% accuracy into CEO’s computerized data system (Salesforce).
• Provides a brief overview of the CEO program to all walk-ins.
• Retrieves parolee documentation from staff and Parole Officers.
• Exchanges information in a timely and collegial manner with all participants, referral representatives and all departments involved in the intake process.
• Completes reports and forms and documents accurately and submits them within preset targets.
• Responds to inquiries from soon-to-be-released prisoners for letters of reasonable assurance, as requested.
• Responds in a timely fashion to inquiries from governmental entities such as the Office of Child Support Enforcement and the Social Security Administration as well as from companies seeking employment verification, as requested.
• Develops an understanding of the functions and responsibilities of all Vocational Services, including Single Stop and Life Skills Education.
• Performs other job-related duties and responsibilities that will be assigned from time to time.

• Presenting well-prepared, organized, and clear content that follows CEO’s course syllabus to participants enthusiastically and with deep care
• Preparing participants for CEO’s program model by ensuring they have sufficient documentation and are aware of all policies and safety practices
• Guiding and coaching participants in key preparatory activities tied to employment, including writing professional resumes, networking, and mock interviewing
• Helping participants become job-start ready by promoting their development and effective utilization of communication and self-presentation skills
• Engaging participants in ongoing discussions about their employment goals
• Offering support, encouragement. and constructive feedback to all participants
• Keeping abreast of current practices and events that could impact participants; making suggestions about new material to incorporate into the curriculum
• Ensuring that participants’ experiences are strong and adhere to best practices
• Keeping Parole Officers in the loop regarding individual participant progress
• Recruiting for and tracking attendance of each class

The salary range for this position is $62,200 .

In an effort to be both equitable and transparent, CEO's compensation philosophy considers a variety of factors, including, but not limited to, experience, internal equity, and home office location in making a final determination on our salary offer.

We recognize that salary is a part of the overall compensation package and also provide a comprehensive benefits package, including medical and dental coverage, as well as professional development opportunities and training, including regular training opportunities in Motivational Interviewing (MI).

MI is one evidence-based skill that reentry and human service professionals can utilize when supporting participants to achieve their goals.

We also offer paid parental leave, participation in a retirement plan, sick and vacation leave, paid holidays and more.

We are a workplace that promotes continual learning and teamwork, offering lunch and learns, team outings, holiday gatherings and more for our staff.

Center for Employment Opportunities believes that everyone deserves the chance to shape a stronger future for themselves, their families, and their communities.

People who are justice involved are highly encouraged to apply for vacant positions at all levels.

CEO is committed to the CROWN Act, and creating an open space where our employees can present as their true authentic selves.

All qualified applicants will be considered for employment without unlawful discrimination based on race, color, religion, national origin, sex, age, gender, gender identity, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, current employment status, caregiver status, or any other category protected by federal, state, or local law. We value diverse experiences, including with regard to educational background and justice system contact.

Please note that due to the volume of resumes received, we are unable to contact each applicant regarding the status of each position or reply to candidates' inquiries via phone or email.