Intake Representative

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce.

We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization.

The Intake Representative is responsible for verifying detailed benefits and authorizations requirements for a high volume of patients.

The position requires attention to detail, the ability to multitask, and a sense of urgency.

Essential Duties and Responsibilities include the following.

Other duties and tasks may be assigned.

Verifying correct patient information, including insurance benefits and authorization requirements for permanent and transient patients.

Submitting required authorizations timely and following up on determinations when needed.

Update patient information in a timely manner to avoid delays in billing cycles.

Contacting the admissions team and/or clinical personnel to obtain missing or incorrect information during initial verification.

Verifying accuracy of data and updating accounts based off weekly audits.

Update patient accounts with newly acquired information and notify appropriate personnel if claims require rebilling or require voiding and regenerating.

Keep up to date on COB rules according to insurance guidelines and requirements.

Maintaining a professional work relationship with all facility and office staff; develop effective relationships at all levels of the organization.