Insurance Coordinator – Medical & Health Insurance Experience Required | Female
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Key skills for this role
About the Role
Ferdows Medical Center in Dubai seeks an experienced Insurance Coordinator to manage insurance approvals, claims, and patient coverage verification. The role requires 3-5 years of UAE medical insurance experience and strong knowledge of DHA regulations.
Key Skills for This Role
Responsibilities
- Verify patients' insurance eligibility and coverage prior to appointments and treatments
- Process pre authorizations, approvals, and insurance claims accurately and efficiently
- Coordinate with insurance companies regarding approvals, claim submissions, rejections, and follow ups
- Review and ensure accurate coding, billing, and documentation for insurance purposes
- Resolve insurance related issues and discrepancies in a timely manner
- Educate patients regarding insurance coverage, benefits, and payment responsibilities
- Maintain accurate records of insurance transactions and communications
- Collaborate with doctors, reception staff, and billing departments to ensure smooth operations
- Stay updated on UAE insurance policies, regulations, and payer requirements
Requirements
- Minimum 3 5 years of experience as an Insurance Coordinator, Medical Insurance Coordinator, or similar role
- Strong experience with UAE medical and health insurance companies, approvals, claims processing, and reimbursement procedures
- Excellent understanding of insurance policies, eligibility verification, and claim management
- Experience working in a medical center, clinic, hospital, or healthcare facility
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal skills
- Proficiency in computer systems, medical software, and Microsoft Office applications
- Fluent in English
Full Job Posting
Job Description
- Ferdows Medical Center is looking for a highly organized and experienced Insurance Coordinator to join our team in Dubai.
- The ideal candidate will have strong knowledge of UAE medical and health insurance processes, excellent communication skills, and experience coordinating insurance approvals, claims, and patient coverage verification.
Key Responsibilities
- Verify patients' insurance eligibility and coverage prior to appointments and treatments.
- Process pre authorizations, approvals, and insurance claims accurately and efficiently.
- Coordinate with insurance companies regarding approvals, claim submissions, rejections, and follow ups.
- Review and ensure accurate coding, billing, and documentation for insurance purposes.
- Resolve insurance related issues and discrepancies in a timely manner.
- Educate patients regarding insurance coverage, benefits, and payment responsibilities.
- Maintain accurate records of insurance transactions and communications.
- Collaborate with doctors, reception staff, and billing departments to ensure smooth operations.
- Stay updated on UAE insurance policies, regulations, and payer requirements.
Requirements
- Minimum 3–5 years of experience as an Insurance Coordinator, Medical Insurance Coordinator, or similar role.
- Strong experience with UAE medical and health insurance companies, approvals, claims processing, and reimbursement procedures.
- Excellent understanding of insurance policies, eligibility verification, and claim management.
- Experience working in a medical center, clinic, hospital, or healthcare facility.
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Proficiency in computer systems, medical software, and Microsoft Office applications.
- Ability to handle multiple tasks and work efficiently under pressure.
- Fluent in English; Arabic or additional languages are an advantage.
Preferred Qualifications
- Experience with major UAE insurance providers and TPAs.
- Knowledge of DHA regulations and healthcare billing procedures.
- Familiarity with electronic claims submission systems.
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