Insurance Account Handler

Are you experienced in the insurance industry and looking for a new challenge? We’ve got an exciting opportunity for you to become part of the UK’s largest independent insurance broker, right here in Bristol .

As an Insurance Account Handler , you’ll enjoy a Monday to Friday schedule (yes, weekends off!), a competitive salary based on your experience , and a generous bonus structure . Plus, you’ll benefit from our flexible and hybrid working options—because we know the 9–5 doesn’t suit everyone.

You’ll be the go-to person for a designated portfolio of clients, building strong relationships and supporting them with their insurance needs. If you thrive on delivering excellent customer service and enjoy building rapport, this role is tailor-made for you.

We’re open to diverse backgrounds, but here are a few essentials:

Insurance industry experience is a must.

A positive, proactive attitude and a drive to deliver the best client experience.

Curiosity and a willingness to learn —we’ll support you with qualifications like CII or ACII.

Confidence in communication , both over the phone and face-to-face.

A collaborative spirit and the resilience to adapt in a fast-paced environment.

Integrity and honesty —essential in our regulated industry and valued in our culture.

We care about our people and their wellbeing. Here’s a snapshot of the benefits:

26 days holiday plus bank holidays