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Insulation Operations Manager
Perma-Seal Basement Systems
Burr Ridge, USA
Full-time
Senior Level
Onsite
Discovered 1 weeks ago
Free
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- Technical Leadership
- Own the technical performance of the attic insulation division.
- Establish and maintain installation standards, SOPs, and best practices.
- Serve as the company's subject matter expert for attic insulation, ventilation, air sealing, and building science.
- Evaluate new products, equipment, and installation methods to improve quality and efficiency.
- Operational Leadership
- Develop strategies to improve productivity, installation quality, safety, and profitability.
- Monitor department KPIs, quality metrics, warranty claims, and customer satisfaction.
- Identify trends and implement corrective action plans to reduce callbacks and installation defects.
- Partner with Operations leadership to improve workflow, scheduling, and production efficiency.
• Training & Team Development
- Design and oversee technical training programs for installers and crew leaders.
- Certify new installers before they independently perform installations.
- Mentor field leaders and provide ongoing coaching to improve technical skills and workmanship.
- Evaluate field performance and recommend development plans.
- Quality Assurance
- Lead field quality inspections and technical audits.
- Resolve complex installation challenges and customer escalations.
- Ensure compliance with manufacturer specifications, OSHA regulations, building codes, and company standards.
- Cross-Functional Collaboration
- Partner with Sales to review technically challenging projects before installation.
- Support Production with scheduling, job planning, and resource allocation.
- Collaborate with Customer Care to resolve warranty issues and improve the homeowner experience.
- Assist with interviewing and evaluating experienced installer candidates.
- Minimum 5 years of hands-on attic insulation installation experience required.
- Previous leadership experience in attic insulation, weatherization, or residential construction operations.
- Expert knowledge of blown-in insulation, batt insulation, air sealing, ventilation systems, insulation removal, and residential building science.
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