Instructional Designer – Data Center Critical Facilities Training

Key Responsibilities

• Design and develop role-based curricula and qualification pathways for critical facilities operations personnel.
• Partner with technical SMEs to analyze job tasks, performance requirements, knowledge gaps, and training needs.
• Translate complex technical information into clear, practical learning experiences for adult learners.
• Develop instructor-led, virtual, digital, blended, and hands-on learning solutions.
• Create course outlines, facilitator guides, participant materials, job aids, technical references, and performance-support tools.
• Develop written assessments, practical evaluations, knowledge checks, and qualification criteria.
• Apply instructional design methodologies to ensure training is measurable, repeatable, and aligned with operational outcomes.
• Support training required for new-site launches, commissioning, equipment turnover, employee onboarding, remediation, and continuing development.
• Maintain curriculum governance, version control, review cycles, and standardized templates.
• Incorporate operational lessons learned, procedure changes, equipment updates, and learner feedback into training revisions.
• Coordinate pilot delivery, collect performance data, and improve programs based on measurable results.
• Support learning management system administration, course assignment, completion tracking, and reporting as needed.
• Manage multiple concurrent development projects while balancing launch dates, operational priorities, and stakeholder requirements.
• Help establish common instructional design standards and development processes for the Training Center of Excellence

Required Qualifications

• Experience designing and developing technical, operational, or workforce training programs.
• Demonstrated knowledge of adult-learning principles and instructional design methodologies.
• Experience creating instructor-led, digital, virtual, or blended learning solutions.
• Experience developing assessments and measuring learning effectiveness.
• Strong writing, editing, facilitation, and visual-communication skills.
• Ability to learn complex technical concepts and convert them into clear, structured instruction.
• Ability to collaborate effectively with SMEs and challenge or clarify technical content when needed.
• Strong project-management, organization, and stakeholder-management skills.
• Ability to manage multiple priorities in a rapidly evolving environment.
• Proficiency with common learning-development, presentation, and content-authoring tools.

Preferred Qualifications

• Experience supporting data centers, critical facilities, utilities, manufacturing, engineering, aviation,
• energy, or another technically complex operating environment.
• Experience developing competency-based qualification or certification programs.
• Experience creating practical performance evaluations and hands-on training materials.
• Familiarity with learning management systems, curriculum governance, and training analytics.
• Experience supporting new-site launches, workforce ramps, or rapidly growing organizations.
• Relevant degree or professional certification in instructional design, education, organizational development, learning technology, or a related field.

Qualifications

• Career Level - IC4

Company