Installation Technician
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What defines success at ADT?
The Residential Installation Technician’s primary functions and responsibilities are to evaluate the customer’s needs, design, install, and educate the customer on the use of their system.
What are your key responsibilities?
- Work with the customer to determine optimal system and equipment to meet their needs.
- Install and test the operations of all equipment to ensure proper functionality and signal reception required to establish service.
- Evaluate the information provided and work with the customer to provide the best possible solution for their location.
- Identify opportunities to improve the use and functionality of the customers system and provide those recommendations.
- Pursue safety practices to safeguard against injury and damage to property.
- Assure against loss of unused materials, ladders, and tools on a job site or office location.
- Collect all debris, patch any holes, and clean the site, leaving it as nice or in better condition than when started.
- And any other duties needed to help drive our vision, fulfill our mission and abide by our organization’s values.
- You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
- This role involves providing solutions by visiting customers at their homes or businesses.
What are we looking for?
Customer focused and customer driven mindset
Technical aptitude
Strong verbal communication
Thrive in the face of uncertainty
Valid driver's license
High School degree or the equivalent
Electronic Trade School training is a plus!
What's in it for you?
Full benefits on the 1st of the month after 31 days of employment
Casual yet energetic and engaging work environments
Medical, Dental, Vision, 401(k) with employer matching
Paid vacation time (We all need to recharge)
Tuition reimbursement, employee referral bonuses
A culture of coaching, development and career growth opportunities
Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.
About ADT Inc.
Provider of security, smart home, and monitoring services.
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