Installation Scheduler

Responsibilities

• Scheduling of Installation Technicians to ensure jobs are prioritized to meet requires customer completion dates with District Install Manager and Project Manager support.
• Drive installation process for all orders assigned from start to finish, working in close alignment with Project Managers and field leadership
• Coordination with PMs specific to subcontractor’s schedules, including the tracking of arrivals and departures to/from customer sites.
• Review all new orders assigned for Customer Contact Information, Scope of Work, and Traditional/TIS allowances.
• Works closely as the primary customer contact to obtain good Customer Completion Dates (CCD) and determine accurate Projected Start Dates (PSD) when assigned this role by the District Install Manager.
• Maintain Electronic Installation Folders for all assigned orders and update inventory counts weekly for parts pulled from stock.
• Manage changes to PSD and Project Scope inclusive of accessing impact of changes on triggering product to manufacturing, releasing through transportation, and assuring resources are scheduled.
• Own equipment related tasks specific to submitting approved schedule ordering, equipment tracking, process RMAs, and contacting vendor(s) to obtain service invoices.
• Review and submit subcontractor POs for approval and to Accounts Payable. After each project is complete, clean up MOR, process signed CFIN in Solomon and closing out tasks/reports.
• Create and document action items and notes in Solomon and escalate as needed when action items are not met.
• Maintain installation schedule using Solomon & Atlas or other company scheduling tools/systems for assigned orders.
• Assist in follow up with labor force via phone, e-mail, etc. on Customer expectations to meet PSD and CCD dates through script format.
• Receive all boxes delivered via UPS/FED EX
• Ordering & maintaining in office supplies as needed
• Receive packing slips in SAP daily & file with job packet.
• Send out email of parts received daily to Install & Service
• Other duties as assigned