Inside Sales Representative
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Account Management:
Serve as the primary point of contact for assigned aerospace clients, managing both strategic sales initiatives and long-term programs.
Coordinate cross-functional teams, including sales, procurement, engineering, and logistics, to meet customer expectations.
Track Key Performance Indicators (KPIs) for account and program success, including revenue growth, on-time delivery, and customer satisfaction.
Sales & Business Development:
Identify new business opportunities, generate leads, and expand market share within the aerospace sector.
Develop and present customized sales quotes that align with customer needs and business objectives.
Support pricing discussions, contract negotiations, and long-term agreements to secure profitable deals
Identify upsell and cross-sell opportunities within existing programs to increase account revenue.
Work closely with procurement and supply chain teams to ensure inventory availability aligns with customer programs and contractual agreements.
Monitor supply chain risks, such as material shortages, lead time fluctuations, and regulatory compliance issues
Drive issue resolution related to product availability, quality concerns, and delivery timelines
Provide regular updates and performance reports to both internal stakeholders and customers.
Ensure compliance with aerospace regulations (AS9100, ITAR, DFARS) and contractual obligations for all managed programs.
Represent the company at aerospace industry events, trade shows, and customer meetings to strengthen relationships and enhance program visibility
Requirements
- 2+ years of equivalent work experience in sales, account management, or aerospace distribution may be considered.
- Additional certifications in sales, contract negotiation, or aerospace standards (e.g., AS9100, ISO 9001) are a plus.
- Industry Knowledge: Expertise in aerospace hardware, including fasteners, bearings, and electronic components.
- Sales & Negotiation: Proven ability to drive B2B sales, negotiate contracts, and close high-value deals with aerospace OEMs, MROs, and suppliers.
- Customer Relationship Management: Strong ability to build, maintain, and grow key accounts through proactive engagement.
- Risk & Issue Management: Strong ability to identify potential risks in supply chain operations, delivery schedules, and implement mitigation strategies.
- Market & Competitive Analysis: Ability to analyze industry trends, pricing structures, and competitor strategies.
- Communication & Presentation: Strong verbal and written communication skills for proposals, presentations, and program updates.
- Primarily office-based, but requires travel (up to 25%) to customer sites, trade shows, and industry events.
- Ability to sit, stand, and use a computer for extended periods
- May involve light lifting (up to 25 lbs.) for product demonstrations or trade show materials
About WG Henschen
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