Inside Sales Representative

Additional duties

• Able to handle and maintain strict confidentiality of sensitive consumer information in compliance with applicable privacy and data protection regulations
• Must follow all company policies and procedures regarding data privacy and protection and data loss prevention
• Regular and predictable attendance is required.
• Performs other job-related duties and responsibilities as may be assigned from time to time.
• Minimum of one year of sales or inside sales call center experience
• Prior experience or exposure to credit reporting/identity theft in some related industry preferred but not required.
• Experience in financial services industry (i.e. Mortgage/Real Estate, Insurance, Financial Planning, Banking, Employee Benefits, Tax Advising)
• Proficiency in or ability to learn Microsoft Office programs (e.g., Excel, Word, Outlook, PowerPoint, etc.)
• Preferred Skill & Experience:
• Strong telephonic and electronic communication skills and etiquette.
• Familiarity with CRM systems and practices.
• Willingness to learn, respond to coaching, and adapt to sales process
• Strong customer-focused mindset
• Established track record of reliability and good attendance.
• Ability to envision and communicate the big picture in an inspiring way.
• Demonstrated ability to quickly and proficiently understand and absorb new information.
• Strong communication and cross-functional skills with the ability to engage, listen, and collaborate with internal departments and external stakeholders
• Collaborative with the ability to structure mutually beneficial partnerships.
• Ability to be discrete and maintain confidential information
• Ability to multitask with a high volume of tasks
• Flexibility to handle rapid and frequent change and interest in taking on new tasks.
• Thrive in a fast-paced environment and possess a high level of intellectual curiosity.
• Acts without being told what to do. Brings new ideas to the company.