Inside Sales Representative

Sells and supports full line of products to assigned customers and explores new customer segments for expansion possibilities. Owns the relationship with assigned customer and assigned TM book of business. Prioritize solution selling to drive top-line growth.

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Proficient with SAP and SalesForce.com to ensure order accuracy and fast customer response times

Enters warehouse and direct orders, RMAs and credit memos

Handle inbound call/email flow with urgency

Can effectively make outbound calls to core customers, house accounts and prospects to effectively message PrimeSource's value proposition

Investigates and resolves customer problems with accuracy and urgency

Makes decision on when/how to connect customer with other PrimeSource support resources (e.g., PS Direct, Product Sales Specialists, Territory Manager, etc.)

Draws heavily on category manager knowledge and support to sell the full offering of products available through PSBP