Inside Sales Representative

Partner with Operations, Purchasing, Warehouse, Production, Delivery, and Customer Service teams to ensure seamless order execution

Communicate effectively with customers, vendors, internal team members, and management regarding order status and project updates

Assist with resolving delivery issues, inventory concerns, and product discrepancies

Participate in sales meetings, product training, and continuous improvement initiatives

Perform additional duties as assigned

Strong customer service and relationship-building skills

Excellent verbal and written communication abilities

Strong organizational, multitasking, and time-management skills

Ability to manage multiple priorities in a fast-paced environment

Strong attention to detail and commitment to accuracy

Ability to effectively communicate and follow up with customers, vendors, team members, and management

Strong problem-solving skills with a proactive, team-oriented mindset

Eagerness and ability to quickly learn and retain extensive product knowledge

High school diploma or equivalent; additional education in Business, Construction, or related field is a plus

Previous inside sales, sales support, customer service, or front-line retail sales experience

Experience in building materials, lumber, construction supply, industrial distribution, or related industries preferred

Knowledge of lumber products, building materials, and construction applications is a plus

Proficiency with ERP systems, CRM software, order entry systems, Microsoft Office, and other business applications

Spanish bilingual communication skills are a plus

Primarily office and sales counter environment within a branch, warehouse, or building materials facility

Frequent interaction with customers, warehouse personnel, yard associates, delivery drivers, vendors, and internal teams

Ability to sit or stand for extended periods throughout the workday

Occasional lifting of product samples, paperwork, or office materials (typically up to 25 pounds)

May require occasional overtime or weekend work based on business needs

Continuous use of computers, phones, ERP systems, and business software to support customer service and sales operations

Health Care Benefits

401(k) with employer match

Paid Time Off

QXO is an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation , national origin, age, disability, or any other protected status.