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Summary

Responsible to generate sales at the highest market level and to maintain and increase the customer base.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

Other duties may be assigned.

Respond to and resolve customer complaints.
Quote price and availability to customers.
Enter sales quotations and orders into the computer.
Discuss product offerings with customers and answer technical questions.
Follow up on desirable bills of material and other sales leads.
Maintain a current knowledge of competitors and industry trends through attendance at seminars, special education and training to assure timely and accurate delivery of product according to customer specification.
Communicate market intelligence to other areas of the companies.
Attend and/or staff trade shows where necessary.
Maintain an accurate database on sale territories, customer contacts and end users
Attend and participate in sales meetings.
Travel with outside sales representative or alone to visit customers, contacts or end users.
Use personal computer, data entry terminal, fax machine, other office equipment including the digital scanners.
Prepare and submit reports, documents and records required by company policy.
Utilize individually and/or further the use of total quality concepts, tools and techniques to support continuous quality improvement in all processes in which the position participates with a positive "Can Do" attitude.
Observe all company policies and regulations including safety, housekeeping, confidentiality of information, and quality of work with support of ISO procedures and standards.
Perform other duties as requested or necessary to meet business conditions and changes.
Support, encourage and maintain a positive team working atmosphere throughout the company.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.

The employee is occasionally required to stand and walk.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and fumes or airborne particles.

The noise level in the work environment is usually moderate.

Inside Sales Representative - Export

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