Inside Sales (Automation Products)

This is a full-time position.

Monday - Friday.

• Health insurance (medical, dental, vision)
• PTO program and paid holidays
• EAP
• 401K
• Company provided life insurance (after 1 year of employment)

Inside Sales Responsibilities include but not limited to the following:

• Supporting outside sales staff by providing customers with proposals on their behalf.
• Providing best in class customer service to our customers at all time.
• Providing product information and maintaining regular vendor contact for various reasons i.e. expediting open orders.
• The candidate must have excellent communication skills.
• Reaching out to customers on an as needed basis to inquire about potential future needs.
• Will be up-selling customers who have called to place an order by suggesting additional products that could compliment their needs for the specific job that they are working on.
• Working with credit department to inquire and help provide resolution to account financial status for customers.

Inside Sales Requirements include but not limited to the following:

• Experience with our ERP System that is called Epicor Eclipse is a big plus.
• Experience with automation, sensing and electric heating products a plus.
• Must be able to learn our Windows based and our text command-based ERP System.
• Must be able to handle a high call volume environment.
• Must be committed to learn our business and all the product lines and to keep up to date as well.
• Ability to remain professional and focused with customers on the phone and successfully conclude the call despite any challenges presented by the customer.