Inside Sales Associate

Responsibilities:

• Manage and develop assigned “House Accounts”
• Order acknowledgments – create and send to the customer as required.
• Coordinate intercompany projects and transactions – communications, project management, invoicing support as required.
• Project related communications (status updates, milestone communications, etc) – Customer/ ASM/ Operations where required
• Support ASM in facilitating customer visits where required (including witness test runs, TDI review, etc)
• Support development of sales process SOP’s and document templates
• Salesforce and D365 admin tasks – inactive customer accounts, house account related contacts, etc
• Participate in weekly production/ WIP meetings – coordinate and communicate sales related actions as required
• Coordinate commercial tasks of customer motor storage – quotes, PO’s, customer documentation where required
• Coordination and support of new customer onboarding
• Required Experience:
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Fluent in reading and speaking both English and Spanish
• Ability to multi-task, prioritize, and manage time effectively
• Required to work in the office including overtime as required
• Required to work flexible and to respond to client emergencies.
• Computer skills including email, internet, data entry and MS Excel
• Preferred Experience:
• Experience working with Salesforce.com or similar CRM
• Working knowledge of services of industrial rotating equipment

What we offer you