Infrastructure Technician I

Looking to grow your career in one of the most in-demand technology trades?

As an Infrastructure Technician I, you’ll work hands-on inside advanced data centers, helping install and maintain the critical cabling systems that power the world’s digital infrastructure.

This role gives you the chance to build real technical skills, support major customers, and be part of a high-performance team committed to safety, quality, and continuous learning.

If you’re reliable, motivated, and excited to work in an environment where no two days look the same, this is the perfect opportunity to grow.

Install, maintain, service, and decommission structured cabling systems including copper, fiber, and other low voltage technologies.

Build and remove racks, cabinets, cable trays, and pathway systems inside active data center environments.

Interpret and follow design drawings, specifications, and manufacturer standards to ensure precise and compliant installations.

Follow all Company and customer safety policies to maintain an Accident-Free Everyday environment.

Maintain an organized, hazard free workspace while upholding industry best practices in quality and craftsmanship.

Comply with all customer site rules related to security, access, quality, and safety.

Grow Technical Skills in a Fast-moving Environment

Assist and learn from senior technicians in structured cabling installation, testing, and commissioning.

Gain hands-on experience with fiber systems, labeling standards, routing, and testing tools.

Develop strong organizational habits with materials, tools, and cable management for best practices.

Work effectively in changing environments with a positive attitude and strong work ethic.

Support varied schedules including days, nights, or weekends as required.

Represent Black Box with professionalism, reliability, and excellent communication.

Ability to listen carefully and follow instructions.

Solid teamwork skills with the willingness to learn and help others.

Knowledge of safe hand tool use (telecom and construction tools).

Ability to distinguish color for cable identification.

Dependable, punctual, and self-motivated with strong attention to detail.

Clear communication skills and fluency in English.

Reliable transportation and willingness to adapt to shifting project needs.

High School Diploma, GED, or equivalent.

2–3 years of telecom/structured cabling experience (data center experience preferred).

OSHA10 preferred (must obtain within 90 days).

CPR/First Aid certification within 90 days.

FOA or BICSI certifications are a strong plus.

This role is highly hands-on and physically active.

You will work primarily indoors in data centers but may occasionally support tasks outdoors.

The environment is generally moderate in noise but may include active construction areas at times.

To perform effectively, you must be able to:

Stand and walk frequently throughout the day.

Sit, stoop, kneel, crouch, reach overhead, and use your hands regularly.

Lift and move up to 50 lbs regularly and up to 25 lbs frequently.

Work in tight or confined spaces when required.

Work from heights, including ladders or lifts, with proper safety equipment.

Communicate clearly with team members and hear instructions in active environments.

These physical requirements are representative of essential job functions.

When possible, reasonable accommodations may be made to support qualified individuals with disabilities.

Onsite daily at assigned customer or data center locations.

Minimal overnight travel (≈5%), though flexibility to travel when needed by Black Box is important.

Bring your own basic tools, including: Wire stripper/crimper, cutting pliers, needle nose pliers, torpedo level, tape measure, adjustable wrench, utility knife, electrician’s scissors, socket and wrench sets, screwdrivers, hammer, flashlight, and tool belt/pouch.

Why Black Box?

Black Box is a leading global technology solutions provider with 2,500+ team members across 24 countries.

We design, deploy, and manage world-class IT infrastructure solutions for some of the most demanding environments worldwide.

We value innovation, ownership, transparency, and continuous growth—both in our business and our people.

When you join Black Box, you join a team committed to delivering excellence and elevating the customer experience.

Equal Opportunity Employer - Black Box is an equal opportunity employer.

We welcome applicants of every background and do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status.