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Key skills for this role
Support day-to-day operations of our hybrid cloud infrastructure (Azure, on-prem, identity platforms), ensuring reliability, performance, and security.
Manage and resolve incidents and service requests through our ITSM platform, meeting defined SLAs and continuously improving response quality.
Assist in the administration and integration of identity platforms (Active Directory, Entra ID, Okta) and SaaS applications (e.g., Microsoft 365).
Perform core system administration tasks including user access management, group policies, service accounts, and role-based access controls.
Support foundational network services (DNS, DHCP, VPN) and help troubleshoot connectivity issues.
Contribute to system patching, vulnerability remediation, and root-cause analysis of incidents.
Assist with provisioning and configuration of infrastructure (Windows/Linux servers, cloud resources) following defined standards.
Collaborate with Cloud Engineering, Security, and Architecture teams to support governance, compliance, and operational best practices.
Contribute to documentation, knowledge sharing, and improvement of operational runbooks and procedures.
Identify repetitive operational tasks and support efforts to automate them using scripting (PowerShell, CLI tools).
Coordinate with vendors and internal teams to support incidents, changes, and project activities.
Participate in on-call rotation and provide after-hours support when required.
Ability to travel between sites when needed.
2+ years of experience in IT Infrastructure Operations in an enterprise environment.
Associate's, bachelor's or diploma’s degree in the IT field or a related area of study.
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Foundational understanding of cloud concepts (both AWS & Azure exposure is a plus).
Curiosity and exposure to emerging technologies such as generative AI and LLM-based tools, with some hands-on experimentation.
Experience with or exposure to identity platforms (Active Directory, Entra ID, Okta).
Working knowledge of Windows and/or Linux system administration.
Basic understanding of networking concepts (DNS, DHCP, VPN, IP addressing).
Familiarity with IT Service Management practices (e.g., ITIL) and ticketing systems.
Exposure to scripting or automation tools (PowerShell, Bash, or similar) is an asset.
Strong problem-solving mindset with a willingness to learn and grow in a fast-paced environment.
Strong communication and collaboration skills—comfortable working across infrastructure, cloud, data, and security teams.
We offer a Flexible Work Program that provides you the ability to work three days onsite per week , from our Mississauga office.
Internal Applicants: please apply through the link and provide written endorsement from your current manager.
$64,350.00 – $82,500.00 CAD (includes base salary and bonus)
We’re committed to attracting and rewarding top talent. Our compensation ranges are thoughtfully designed to reflect market competitiveness, internal equity, and the experience and impact each candidate brings to the role.
At goeasy, we believe transparency fosters trust — and that rewarding performance with fair, competitive pay and meaningful growth opportunities is key to our success.
Should your total compensation expectations fall above the posted range, we still encourage you to apply. If selected for an interview, you’ll have the opportunity to discuss this with our recruitment team, as there may be flexibility based on your background and overall fit. Total compensation includes base salary and bonus.
This posting is for an existing vacancy within our team.
In keeping with our mission to create better tomorrows for our employees, each year goeasy commits to continuously enhancing its total rewards. Here are some of the perks we offer:
Enjoy company-paid volunteer days to give back to the community.
Access 24/7 healthcare with Virtual Doctor Appointments.
Personalize your benefits with a flexible modular benefits package.
Stay fit and energized with exclusive access to our on-site private gym at our head office.
At goeasy, we believe that we can only be the best when people are able to bring their best selves to work every day. goeasy is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. As an equal opportunity employer, we are committed to providing accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. Please let the talent acquisition team know if you require an accommodation during any aspect of the recruitment process and we will work with you to address your needs.
Additional Information:
All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire. We thank all interested applicants; however, we will only be contacting those for interview who possess the skills and qualifications outlined above.
Canadian non-prime consumer lender and lease-to-own retailer.
Visit company websiteJobs and hiring trendsCAD 64350-82500 yearly / year
Full-time
Entry · 2+ years experience
Hybrid
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