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The Infrastructure Analyst supports the administration, maintenance, and continuous improvement of Whitecap's enterprise server, virtualization, storage, backup, and endpoint infrastructure across a hybrid on-premises and cloud environment. This is a junior to intermediate role suited to an analyst who is building depth across Nutanix, Windows Server, storage, and backup platforms. Working under the guidance of senior team members, the successful candidate will handle day-to-day operational tasks, participate in projects, and grow into more complex infrastructure work overtime.
The Infrastructure Analyst supports the administration, maintenance, and continuous improvement of Whitecap's enterprise server, virtualization, storage, backup, and endpoint infrastructure across a hybrid on-premises and cloud environment. This is a junior to intermediate role suited to an analyst who is building depth across Nutanix, Windows Server, storage, and backup platforms. Working under the guidance of senior team members, the successful candidate will handle day-to-day operational tasks, participate in projects, and grow into more complex infrastructure work overtime.
Administer and support Nutanix AHV virtualization, including provisioning virtual machines, monitoring cluster health through Prism, and assisting with host maintenance and patching.
Assist with the management of enterprise storage platforms (e.g., NetApp ONTAP), including provisioning, snapshot policies, and routine performance monitoring.
Support the Citrix Virtual Apps and Desktops environment, helping to maintain stability, performance, and a good end-user experience.
Administer Windows Server infrastructure, including Active Directory, Group Policy, DNS, and DHCP, under the direction of senior analysts.
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Assist with decommissioning legacy platforms and reducing the attack surface (e.g., phasing out end-of-life OS versions).
Provide escalation support to the Help Desk on infrastructure-related issues.
Coordinate with cross-functional teams (Cybersecurity, Application Support) to deliver integrated solutions.
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QUALIFICATIONS
2 to 5 years of experience in IT infrastructure or IT operations roles, including hands-on administration of server and virtualization platforms.
Working knowledge of virtualization (Nutanix AHV an asset) and Windows Server administration.
Exposure to enterprise storage (NetApp ONTAP an asset) and backup platforms (Veeam an asset).
Familiarity with Active Directory, Group Policy, and Windows patching.
Some scripting ability with PowerShell, or a strong willingness to develop it.
Solid troubleshooting, analytical, and problem-solving skills.
Good communication skills with the ability to explain technical concepts to non-technical stakeholders.
Experience in the oil and gas industry or other critical infrastructure environments.
Experience with Citrix Virtual Apps and Desktops.
Familiarity with identity and access management tools (e.g., ManageEngine ADManager, ADAudit).
Exposure to cloud platforms (Azure, AWS) and hybrid cloud architectures.
The following certifications are considered assets:
Microsoft Certified: Windows Server or Azure fundamentals certifications
Nutanix Certified Associate (NCA) or Nutanix Certified Professional (NCP)
Citrix Certified Associate (CCA)
NetApp ONTAP certifications (e.g., Cluster Fundamentals)
CompTIA Server+ or equivalent
AWS Certified Cloud Practitioner or Azure equivalent
Office-based in Calgary, AB with occasional travel to field locations as required.
Participation in an on-call rotation for after-hours infrastructure support.
Occasional work outside of regular business hours for maintenance windows and project deployments.
Canadian public oil and natural gas producer developing assets in the Western Canadian Sedimentary Basin.
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Mid · 2+ years experience
Onsite
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