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Infra Operation Manager
Wipro
Riyadh Region, KSA
Full-time
Mid-Senior
Onsite
Discovered 1 weeks ago
Infrastructure operationsNetwork operationsAWS cloud servicesBGPDNSRouting and switching
Free
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Infrastructure operationsNetwork operationsAWS cloud services
Role Overview
Lead and manage 24x7 Webex infrastructure operations across Saudi Arabia.
Support high availability, resilience, and operational excellence for data centre environments.
This is a fast-paced operational leadership role supporting critical customer-facing infrastructure.
Key Skills for This Role
Infrastructure operationsNetwork operationsAWS cloud servicesBGPDNSRouting and switching
Full Job Posting
Role Overview
Lead and manage 24x7 Webex infrastructure operations across Saudi Arabia.
Support high availability, resilience, and operational excellence for data centre environments.
This is a fast-paced operational leadership role supporting critical customer-facing infrastructure.
Key Responsibilities
- Lead and develop the Saudi Operations team, including monitoring, incident response, on-call support, and operational readiness.
- Own availability, reliability, and performance of regional network, data centre, and AWS cloud infrastructure.
- Drive incident management, root cause analysis, problem resolution, and service restoration activities.
- Ensure safe execution of infrastructure, network, and cloud changes with risk assessment and rollback planning.
- Partner with global engineering, SRE, security, facilities, vendors, and service owners to improve operational resilience.
Required Skills and Experience
- 7+ years of experience in infrastructure, network, cloud, data centre, or SRE operations.
- 2+ years leading technical teams in a 24x7 production environment.
- Strong expertise in networking, including BGP, DNS, routing, switching, firewalls, and WAN.
- Experience with AWS cloud services, monitoring, incident management, and operational reporting.
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