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Information Technology Specialist – Infrastructure & Operations
ITPS (Canada) LTD
London, CAN
Full-time
Mid
Onsite
Discovered 3 weeks ago
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ITPS Canada Ltd. – London, Ontario (On-site)
Build and support the infrastructure behind flight operations.
ITPS operates a complex, technology-driven aviation environment supported by our Flight School Management System (FSMS) — an ERP platform that powers training, flight scheduling, maintenance, and procurement.
We are seeking an IT Specialist focused on infrastructure, systems reliability, and operational support to ensure the technology behind our operations is secure, stable, and scalable.
This role is less about helpdesk support and more about owning the systems that keep the organization running.
What You’ll Work On
- Maintain and support the core IT infrastructure across the organization
- Ensure reliability of systems supporting flight operations and internal applications
- Manage networks, devices, and system access across operational teams
- Administer identity and access systems (Microsoft 365, Entra ID)
- Support and maintain environments used by internal applications (ERP and related systems)
- Monitor system performance, uptime, and security
You’ll also play a key role in strengthening our infrastructure by:
- Improving system reliability, monitoring, and backup strategies
- Supporting automation and internal tooling improvements
- Helping integrate new systems and technologies into the environment
- Contributing to security and access control best practices
Your Role
- Own day-to-day infrastructure health and availability
- Manage user access, devices, and system configurations
- Troubleshoot issues across networks, systems, and endpoints
- Maintain documentation for infrastructure and processes
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