Information Technology Software Analyst

JOB DESCRIPTION

JOB SUMMARY

ESSENTIAL JOB FUNCTIONS

ADDITIONAL FUNCTIONS

Minimum Qualifications

• Education and Experience: Bachelor’s degree in computer science, software engineering, or a related field, or an Associate’s degree and two years of experience in technical support, software, application development, web development, or software design, or a High School Diploma or equivalent with four years of experience in technical support, software, application development, or software design. Licenses or Certifications: None. Special Requirements: None. Knowledge, Skills and Abilities: Knowledge of computer science or computer programming. Knowledge of customer service principles. Knowledge of electronics. Skill in using tact. Skill in applying rigorous logic and methods to solve difficult problems. Skill in influencing others, Skill in coordinating activities of a project, program, or designated area of responsibility. Skill in persuading. Skill in performing addition, subtraction, multiplication and division; calculating decimals, percentages, and fractions; computing discounts, interest, and ratios; and calculating surface areas, volumes, weights, and measures. Ability to establish and maintain effective work relationships. Ability to build rapport. Ability to listen. Ability to see hidden problems and look beyond the obvious before stopping at the first of answers. Ability to evaluate, audit, deduce, and/or assess data using established criteria. Ability to overhaul, restore, renovate, construct, and/or rebuild equipment, machinery, or objects, requiring adherence to prescribed standards and specifications. Ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information. Ability to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems. Ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria. PHYSICAL DEMANDS The work is medium work. The employee is frequently required to apply 30 pounds of force to move objects. The employee is occasionally required to exert up to 50 pounds of force to move objects. Additionally requires: balancing, climbing, crawling, crouching, feeling, grasping, handling, hearing voices and distinguishing among sounds, kneeling, lifting, manual dexterity, mental acuity, pulling, pushing, reaching, repetitive motion, speaking, standing, stooping, expressing ideas by the spoken word and shouting to be heard above ambient noise, visual acuity in data/color/observations/operating equipment/inspect defects or measurements, and walking. WORK ENVIRONMENT Work is performed both indoors and, in the field, where essential functions may require exposure to adverse environmental conditions, such as machinery or electric currents. Work is performed dealing with crisis situations that require making decisions involving people, resources, and property. The City of Myrtle Beach has the right to revise this job description at any time. This description does not represent in any way a contract of employment.

Education and Experience

Licenses or Certifications

Special Requirements

• None.

Knowledge, Skills and Abilities

• Knowledge of computer science or computer programming.
• Knowledge of customer service principles.
• Knowledge of electronics.
• Skill in using tact.
• Skill in applying rigorous logic and methods to solve difficult problems.
• Skill in influencing others,
• Skill in coordinating activities of a project, program, or designated area of responsibility.
• Skill in persuading.
• Skill in performing addition, subtraction, multiplication and division; calculating decimals, percentages, and fractions; computing discounts, interest, and ratios; and calculating surface areas, volumes, weights, and measures.
• Ability to establish and maintain effective work relationships.
• Ability to build rapport.
• Ability to listen.
• Ability to see hidden problems and look beyond the obvious before stopping at the first of answers.
• Ability to evaluate, audit, deduce, and/or assess data using established criteria.
• Ability to overhaul, restore, renovate, construct, and/or rebuild equipment, machinery, or objects, requiring adherence to prescribed standards and specifications.
• Ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.
• Ability to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.
• Ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria.

PHYSICAL DEMANDS

WORK ENVIRONMENT

Other Qualifications

• City of Myrtle Beach Benefits No Cost Health, Dental & Vision Insurance for Fulltime Employees 401K & 457 Plans Available State Retirement Employee Wellness Clinic Flex Spending Account Employee Assistance And much more Equal Opportunity Employer The City of Myrtle Beach commits to a policy of equal employment opportunity for applicants and employees, complying with local, state and federal laws. The City’s policy is to employ qualified persons without discrimination on the basis of any protected characteristic, including race, color, religion, national origin, citizenship, sex, political affiliation, veteran’s status, age, genetic information, sexual orientation, gender identity, to include transgender status, disability or status in any other group protected by federal/state/local law.

Equal Opportunity Employer

Benefits

• See our Benefits Here

Supplemental Questions