Information Technology Manager

Evaluate and recommend emerging AI technologies that can create measurable operational improvements.

• Tech Stack Optimization:

Continuously evaluate and rationalize the organization's technology stack — including SaaS applications, software licenses, and infrastructure tools — to ensure cost-effectiveness, operational fit, and alignment with business needs.

Identify opportunities to consolidate, upgrade, or retire tools, and manage vendor relationships to ensure performance meets contractual obligations and service levels.

• Employee IT Lifecycle & Onboarding:

Own the full employee IT lifecycle, including structured onboarding and offboarding workflows, device provisioning, and access management.

Ensure new hires are set up for success from day one with the right tools, access, and equipment, and that departing employees are offboarded securely and efficiently.

• Endpoint & Asset Management:

Coordinate all equipment purchases, track assets, and conduct proactive maintenance.

Leverage modern Mobile Device Management (MDM) solutions such as Microsoft Intune to secure and manage endpoints across a hybrid, distributed workforce.

• Identity & Access Management:

Maintain our Azure Active Directory (Entra ID) instance and ancillary software, ensuring secure and seamless access to corporate resources.

Manage user provisioning, de-provisioning, and role-based access controls.

• SaaS & License Management:

Oversee the full lifecycle of software licenses and SaaS contracts.

Optimize software investments, reduce SaaS sprawl, and mitigate financial and security risks associated with unmanaged applications.

• Process Improvement & Governance:

Recommend and implement improvements to business operations.

Establish new processes based on business needs, ensuring alignment with AI governance principles and data security best practices across the organization.

• Compliance & Security Collaboration:

Work closely with our Director of Security to ensure all IT operations and environments comply with SOC 2, ISO, and HIPAA standards.

Ensure systems are appropriately patched, monitored, and hardened.

• Documentation:

Ensure comprehensive coverage of documentation — including build documents, procedures, run sheets, and inventories — to comply with prescribed standards and facilitate knowledge sharing across the team.