Information Technology Intern

Job Title: Information Technology (IT) Engineer Intern Reports to: Principal Scientist

• To assist in administrating, maintaining and enhancing all aspects of the information (IT) technology utilized at AO, with minimal intrusion to other co-workers.

• Provide technical support to maintain the information systems within the organization and interface with Managed Service Provider (MSP) and vendors.
• Maintain all software and hardware currently used within the company and possess the ability to quickly assimilate and understand other software as needed.
• Maintain an orderly and accessible inventory of hardware and software as well as track licenses and renewal updates as needed.
• Diagnose and repair computer hardware problems, including but not limited to PC’s, printers, laptops, smartphones and other electronic devices.
• Coordinate with the MSP to develop and follow protocols for purchase of hardware and software to maintain rigorous compliance with security requirements.
• Participate in training sessions and lead training sessions are needed to acquaint other with new and/or current software and hardware.
• Plan for the future IT needs of the company, including technologies, systems, policies and procedures.
• Duties subject to change as determined by needs of business over time.

• College Sophomore or Junior with GPA of 3.5 or higher
• Ability to prioritize tasks and manage time