Information Desk Concierge - Fulltime Day/Evening

Information Desk Concierge

Welcome to Holy Name, a medical center where innovation is not just a goal — it's a commitment. Here, medical excellence thrives, allowing hope to reign supreme and leaving no room for fear. At our hospital, every patient is cared for with undivided attention — because healing every soul is our sole focus. Holy Name is New Jersey's only independent Catholic health system, comprising a 361-bed acute care hospital, a renowned cancer center, a state-of-the-art fitness center, a residential hospice, a prestigious nursing school, and an extensive physician network. Healing at Holy Name goes beyond medicine and technology – it is infused with faith, conviction, compassion, and a commitment to educating the next generation of healthcare professionals through a variety of residency and educational programs. Our mission to provide care for the body, mind, and soul spans education, prevention, diagnosis, treatment, rehabilitation, and overall wellness. This is at the core of who we are and what we do, and we've done it this way across generations, every single day, for nearly 100 years. Every innovation, medical breakthrough, and groundbreaking treatment is powered by some of the best minds in medicine, ensuring nothing is left on the table or the road to recovery. A Brief Overview Responsible for greeting and navigating patients and guests, entering the hospital via point of entry and registration areas. Provide assistance to patients checking-in for services, and expedite patient flow. Provide all visitors with passes, directions, and general information What you will do

Demonstrate a courteous, professional, understanding and compassionate demeanor when interacting with patients, staff, visitors, physicians and others while ensuring confidentiality.

Greets all incoming people in a friendly manner, both in words and with a welcoming smile and provides all patient visitors with passes and accurate easy to follow directions. Validate parking passes for patients.

Navigate and escort patient and/or visitors to their desired destination.

Answers telephone calls with accurate information in a courteous and professional manner.

Directs vendors and shipment deliveries to appropriate entrance for admittance, check appointment for all visiting vendors. Distribute necessary paperwork and vendor ID badges.

Provide scrub badges for necessary personnel to OR Department.