Inbound Sales Development Representative (SDR)

SecureW2 is the leader in cloud-native PKI and RADIUS passwordless authentication, securing human, machine, and AI agent identities with continuous trust.

We help organizations; from high-growth SaaS and enterprise IT teams to Higher Ed and K-12 - eliminate passwords, simplify credential management, and enforce continuous trust across managed and unmanaged devices.

Our inbound pipeline engine is firing on all cylinders, with hand-raisers seeking pricing, product demos, and solutions to modern identity and network security challenges.

We are looking for a high-energy Inbound Sales Development Representative to own our inbound response engine, drive lightning-fast speed-to-lead, and maximize conversion from lead to qualified meeting.

• Own Inbound Response: Act as the first line of engagement for inbound hand-raisers (pricing requests, contact forms, demo requests) across phone, email, and LinkedIn.
• Speed-to-Lead Execution: Maintain rapid response times to qualify high-intent inbound leads while their interest is peak.
• Inbound Qualification: Conduct discovery conversations to evaluate technical fit, infrastructure triggers (e.g., ADCS/NPS EOL, moving off PSKs, Okta/Entra + Jamf/Intune environments), budget, and project timeline.
• AE Handoffs: Schedule qualified discovery calls and product demos for Account Executives, providing detailed pre-call research and context.
• Multi-Threading: Engage additional stakeholders across IT, Network Engineering, and Security within inbound accounts to increase meeting show rates and opportunity creation.
• Path to Full-Cycle Selling: As you ramp, expand your scope to manage and close full-cycle opportunities for SMB deals.

• Experience: 1-3 years of inbound SDR or sales experience in B2B SaaS (cybersecurity, networking, identity, or IT infrastructure background is a strong plus).