Inbound Outbound Supervisor

The Inbound/Outbound Supervisor plays a key role in the daily operations of our Distribution Centre, managing both inbound (receiving) and outbound (dispatch) activities.

This hands-on role is responsible for ensuring that stock is received and shipped accurately, efficiently, and in accordance with safety and food quality standards.

You will be responsible for supervising and supporting a team of warehouse operatives, monitoring performance, and ensuring that daily targets and KPIs are met.

As a frontline leader, you'll foster a positive and productive work environment, identify areas for improvement, and help implement operational best practices.

• Lead and supervise a team of colleagues to ensure shift KPIs are delivered in full and on time.
• Oversee inbound receipt of goods and outbound dispatch of orders, ensuring timely, accurate, and safe handling of stock.
• Develop, coach, and support team members to reach their full potential, recognising and nurturing high performers.
• Continuously assess and improve operational processes, collaborating with other departments to deliver efficiencies and innovations.
• Ensure all incoming and outgoing stock meets food safety and quality standards through inspections and audits.
• Act as a role model for HelloFresh DNA and lead by example in behaviour, safety, and work ethic.
• Respond to operational queries, supporting colleagues and liaising with HR and Training teams where appropriate.
• Maintain accurate operational records, including digital logs, food safety data, and shift reports.
• Promote a culture of safety and well-being, ensuring all team members follow H&S protocols.
• Ensuring that Food Safety and Health & Safety standards are met and sustainably maintained.
• Promptly report and escalate incidents or hazards to the Distribution Manager.
• Drive compliance with SOPs, audit readiness, and adherence to standards (e.g., BRCGS, ISO).