IN_Senior Associate_Core Banking_FS Tech_Advisory_Mumbai
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Key skills for this role
Role Overview
PwC Advisory is hiring a Senior Associate in Financial Services technology advisory and operations.
The role provides consulting services for business applications and helps clients improve operational efficiency through analysis, implementation, training, and support.
The position focuses on retail banking process optimization across deposits, lending, and payments.
Key Skills for This Role
Full Job Posting
Role Overview
PwC Advisory is hiring a Senior Associate in Financial Services technology advisory and operations.
The role provides consulting services for business applications and helps clients improve operational efficiency through analysis, implementation, training, and support.
The position focuses on retail banking process optimization across deposits, lending, and payments.
Process Advisory Responsibilities
- Own retail banking processes from discovery and design through rollout and continuous improvement.
- Map and analyze current-state processes for core banking deposits, lending workflows, and payment journeys.
- Design target-state processes aligned with regulatory standards.
- Define BRDs, FRDs, BPMN maps, SOPs, service-level agreements, controls, traceability, and acceptance criteria.
Solutioning and Testing
- Partner with business, operations, risk, compliance, and technology stakeholders on functional solutioning and gap analysis.
- Coordinate with platform owners for core banking, lending, loan management, payment switches, and gateways.
- Plan and execute UAT, create edge-case scenarios, manage defect triage, and support production cutover readiness.
- Track process metrics and drive continuous improvement using Lean and Six Sigma standards.
Risk and Change Support
- Support risk and compliance reviews, internal and external audits, remediation, and operational risk controls.
- Strengthen reconciliation and settlement controls and operational checkpoints.
- Prepare training materials, conduct walkthroughs, and support change adoption for business and operations teams.
Qualifications and Experience
- Postgraduate or professional degree; the source also lists MBA and Bachelor of Engineering as required education fields.
- The role requires 3–5 years of retail banking process consulting experience.
- Candidates should have strong exposure to at least one of deposits, lending, or payments.
- Strong stakeholder management and ability to translate business needs into functional requirements are required.
Technical and Regulatory Knowledge
- Strong knowledge of RBI, KYC/AML, FATCA/CRS, NPCI guidelines, Fair Practices Code, IRAC/NPA norms, and card dispute or chargeback rules.
- Hands-on experience with BRD, FRD, BPMN, SOP documentation, and UAT leadership is required.
- Preferred experience includes core systems across banking domains, Lean or Six Sigma Green Belt awareness, and Excel and PowerPoint for management communication.
Mandatory and Preferred Skills
- Mandatory skills listed by the source are Core Banking and Business Analysis.
- Digital Transformation is listed as a required skill.
- Optional skills include communication, documentation, analytics, implementation support, business transformation, and related collaboration capabilities.
Additional Source Facts
- The source states that travel requirements are not specified.
- The source states that visa sponsorship is not available and government clearance is not required.
- The stated job posting end date is September 18, 2026.
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