Implementation Specialist

The successful candidate will join our Implementations team, to implement Accuro®EMR, our top rated Electronic Medical Record software program, to medical clinics across Canada. The Implementation Specialist will primarily work with clinic staff and providers to train Accuro®EMR and to support them on workflows and best practices including billing, scheduling, lab results and medical records. This position involves both onsite and remote implementation services and requires travel (up to 50%) to provider clinics across Canada.

Problem Solver - Natural energy and passion for recommendations with a demonstrated ability to distil complex issues to their essence and articulate a compelling case in resolving process issues that impact our customers.

Solution-oriented Thinker - Ability to understand and work within organizational parameters, but be able to think creatively and “outside the box” in finding opportunities to resolve internal process related issues.

Strong Relationship Management Skills - Highly collaborative with the ability to quickly establish credibility internally and externally, demonstrating a high level of tact, polish, confidence and humility along with strong communication skills.

Results-oriented - Communicates clearly, drives accountability for results and demonstrates behavior that is consistent with the organizational values.

Consensus Builder - Ability to influence others and build consensus and commitment to a recommended direction while managing multiple stakeholders. Must exude a natural energy and passion for his/her recommendations.