icims
Implementation Service Representative II
RealPage
USA
Full-time
Entry · 2+ years experience
Hybrid
Discovered 1 weeks ago
SalesforceERPCRM
Free
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Role Overview
The Implementation Analyst is responsible for analyzing, validating, and converting client data into RealPage systems to ensure accurate and timely product deployment. This role requires strong analytical capability, technical proficiency, and attention to detail to translate business requirements into system configurations while maintaining data integrity and implementation quality standards.
Key Skills for This Role
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SUMMARY
The Implementation Analyst is responsible for analyzing, validating, and converting client data into RealPage systems to ensure accurate and timely product deployment. This role requires strong analytical capability, technical proficiency, and attention to detail to translate business requirements into system configurations while maintaining data integrity and implementation quality standards.
PRIMARY RESPONSIBILITIES
- Develop mastery of the conversion tools required to successfully implement RealPage products and services
- Manipulate client submitted materials into a format useable by RealPage Conversion Utilities
- Review client business practices and confirm data is converted in a way that best utilizes RealPage products
- Complete accurate manual entry of data and analyze reports produced as required by the implementation process
- Review complex orders to confirm that all services being provided have been properly requested
- Perform peer review of the work produced by teammates to ensure it meets department quality standards
- Perform external quality assurance of the work produced by teammates to ensure it meets department quality standards
- Communicate with clients to resolve complex issues with their submitted conversion materials, as required
- Document issues encountered through the implementation process using account management tools, such as Salesforce
- Meet strict deadlines and manage multiple projects within a short time frame
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