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Key skills for this role
Build and execute rollout plans from scratch Take a workstream brief and turn it into a practical delivery plan Identify who is impacted, what changes, sequencing and dependencies Execute the plan yourself rather than handing it off
Take a workstream brief and turn it into a practical delivery plan
Identify who is impacted, what changes, sequencing and dependencies
Execute the plan yourself rather than handing it off
Create the materials that make change stick Write clear, role‑specific user guidance and training materials Design communications people actually read and understand Run training sessions and answer questions directly Confidently guide others on using Microsoft 365 tools including Teams, SharePoint and OneDrive
Write clear, role‑specific user guidance and training materials
Design communications people actually read and understand
Run training sessions and answer questions directly
Confidently guide others on using Microsoft 365 tools including Teams, SharePoint and OneDrive
Track whether the change is working in practice Build feedback loops and adoption measures Spot when something has landed poorly and intervene Stay accountable for outcomes rather than just delivery
Build feedback loops and adoption measures
Spot when something has landed poorly and intervene
Stay accountable for outcomes rather than just delivery
Act as the bridge between IT, Security and the business Translate technical and security requirements into usable guidance Turn real user feedback into clear input for technical teams Ensure changes feel logical, helpful and well explained
Translate technical and security requirements into usable guidance
Turn real user feedback into clear input for technical teams
Ensure changes feel logical, helpful and well explained
Skip the repetitive application forms
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Bring structure and consistency to PMO delivery Build templates, checklists and repeatable delivery patterns Establish ways of working that become standard for future programmes Manage your own risks, progress and reporting within the PMO cadence
Build templates, checklists and repeatable delivery patterns
Establish ways of working that become standard for future programmes
Manage your own risks, progress and reporting within the PMO cadence
Drafting a rollout plan for the next phase of Microsoft 365 changes
Running a project checkpoint call and tracking actions
Writing a one‑page user guide for an IT change
Reviewing adoption data to check if a rollout is on track
Joining alignment calls with IT, Operations and Security
Updating the PMO delivery tracker and escalating blockers
Following up with stores or teams where adoption has dropped off
By 6 months
You have delivered at least one workstream end‑to‑end, from plan to confirmed adoption
A repeatable rollout framework exists because you built it
Business teams can name you as the person who made a recent change make sense
IT trusts you to accurately represent business needs
You can show clear feedback and adoption data
By 12 months
Adoption metrics are measurably better on workstreams you delivered
The PMO has a delivery playbook with you as a primary author
Technology change is described as well‑managed rather than chaotic
New workstreams follow your patterns without starting from scratch
You are already planning what comes next
4 to 7 years delivering technology or change programmes hands‑on in a business
Built rollout plans, training or user guidance yourself and can show examples
Worked effectively across technical and non‑technical stakeholders
Tracked adoption and outcomes after go‑live rather than moving on immediately
Operated with autonomy, owning your workstreams end‑to‑end
Brought structure to complex or messy environments without waiting for instruction
OUR REWARDS AND BENEFITS
A generous annual bonus based on business performance
Pension scheme
Enhanced Maternity and Paternity leave
Electric car salary sacrifice scheme
Long service rewards after 5 and 10 years with Five Guys
Five Guys Perks & discounts
Invite to our annual General Managers conference – this year we celebrated in Lisbon!
Life assurance
Private medical via Vitality
Wellbeing support
Fast-casual restaurant chain specializing in hamburgers and fries.
Visit company websiteJobs and hiring trendsGBP 55000-65000 yearly / year
Full-time
Mid · 4+ years experience
Onsite
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