Implementation Manager

The world is moving towards instant digital payments and TabaPay is leading the way. We help thousands of Fintechs in the US and Canada instantly move money in and out of accounts and we are actively expanding into other countries. Our customers represent the hottest verticals in the financial service industry such as neobanks, challenger brokers, gaming and wallets. TabaPay is a highly profitable rocketship that processes billions of dollars each year. To learn more visit www.tabapay.com.

TabaPay is currently hiring an Implementation Manager to grow our Client Success Team. We are looking for a candidate to work directly with clients to implement on-demand, real-time payments programs. The Implementation Manager is responsible for the execution of high-quality client onboarding procedures from the project kick-off to launch. They bring impactful programs to life by extracting a comprehensive understanding of our client's goals and friction points, considering all partner perspectives and capabilities, and fueling the power of internal departments. In this role working directly with our clients, you will develop and implement a project plan, act as an internal advocate for client needs, and proactively identify and resolve potential roadblocks to successful implementation.

If the opportunity described below excites you, we encourage you to apply.

Own multiple implementation projects simultaneously from contract signature to project completion, including acting as the primary contact for clients during the implementation period

Adhere to the PMO framework and processes to facilitate the creation, communication, and ongoing management of the project plan and related project artifacts

Handle changes in scope and understand the implications of them, communicate to the cross-functional teams, and intensify where vital

Assist in creation the creation of the standardized process to onboard new clients and programs, and strive for continuous process improvement