Implementation Engineer

3–6+ years in implementation engineering, solutions engineering, or a similar customer-facing technical role.

Hands-on EHR integration experience (Epic, Cerner, Athena, eClinicalWorks, or similar) with working knowledge of HL7, FHIR, and API-based data exchange.

Deep understanding of healthcare practice operations—front desk, referral coordinators, call centers, billing. Specialty practice experience (cardiology, Urology, GI, Ortho, Vision, ENT) is a strong plus.

Comfortable with SQL, APIs, scripting (Python or similar), data mapping, and troubleshooting integrations in the field.

Exceptional communicator who can translate messy clinical workflows into structured engineering requirements and explain technical concepts to practice managers with equal clarity.

Willingness to travel on-site to customer locations (estimated 25-50%).

Drive real impact. Your work will help clinics run more smoothly and ensure patients get the care they need—faster and with fewer headaches.

Shape something meaningful. From early product decisions to UI details, you'll play a big role in crafting both the code and the overall user experience.

High ownership. Join a team where you’re trusted to lead, build, think critically, and bring ideas to life.

Work with purpose. We’re not here to throw more tech at the wall, we're solving real problems in healthcare with tools that people rely on every day.

Find a way: We own outcomes—no excuses, no shortcuts. When obstacles appear, we remove them. When the path isn’t clear, we forge one. We take extreme ownership, stay scrappy, and do what it takes to get the job done. Whatever the challenge, we find a way.

Dream big: We refuse to accept that healthcare has to be broken. We dream boldly and act deliberately to build a future where healthcare organizations are free to focus on what truly matters: caring for people. We challenge what’s possible, rethinking every mundane barrier standing in the way of better care. Our vision is ambitious—some might call it impossible—but we believe patients and providers deserve nothing less.

Obsess over the customer: We put our customers at the center of everything we do. We anticipate their needs, solve their problems, and design experiences that make them say, “Wow, I love this.” Every decision starts with empathy: How will this help them? How will they use it? We make our customers the hero—while never compromising on ethics, privacy, or trust.

Always be learning: We’re relentless about growth—our own and each other’s. We challenge each other to level up, not just in skill, but in mindset, awareness, and character. We attract and empower “A” players, raise the bar, and multiply the impact of those around us. We’re learning machines: always reading, asking, improving. Because when we grow as people, we become better teammates, leaders, and humans - that lifts the whole team with us.

Move Fast. Deliver Excellence. We prioritize rapid execution without sacrificing quality. Speed unlocks momentum—but only when paired with precision. We test relentlessly, ship often, and iterate fast to drive the results we want. Whether it’s responding to a message or launching a product, we take bold action, measure impact, and refine quickly. Velocity is our competitive edge—excellence is our standard.