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Key skills for this role
Own end-to-end operational readiness for warehouse launches and transitions
Translate real-world warehouse processes into scalable WMS and OMS configurations
Partner directly with Operations design, Implement, and validate operational work flows: Receiving, picking, packing, and shipping workflows Equipment, pack stations, and physical layout readiness Replenishment strategies, ICQA, cycle counts, and inventory states
Receiving, picking, packing, and shipping workflows
Equipment, pack stations, and physical layout readiness
Replenishment strategies, ICQA, cycle counts, and inventory states
Configure and validate WMS and OMS workflows to support operational execution
Lead inventory, SKU, and order data validation and reconciliation
Execute UAT and live order testing with warehouse teams
Support cutover and go-live execution, including rollback planning
Provide hypercare support, monitoring throughput, SLAs, and system stability
Create clear, usable SOPs for warehouse and CX team
Act as the technical escalation point during live operations
Comfortable working in fast-paced, execution-heavy environments
Strong written and verbal communication skills with Client Facing, Operations and Technical teams
This Role Is Not
A customer success or account management role
A purely SaaS implementation position
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Experience supporting live warehouse launches or transitions
Exposure to: Carrier integrations and parcel workflows Hazmat, lot control, shelf life, or compliance requirements
Carrier integrations and parcel workflows
Hazmat, lot control, shelf life, or compliance requirements
Ability to write SOPs used on the warehouse floor
Experience with data validation, reporting, or SQL-based tooling
3PL fulfillment and supply-chain software company serving DTC, B2B, and omnichannel brands.
Visit company websiteJobs and hiring trendsFull-time
Entry · 2+ years experience
Onsite
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