Implementation Consultant
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Key skills for this role
About the Role
Global Technology Solutions seeks an Implementation Consultant to support rollout and adoption of a digital platform for a fashion retail client in Doha. The role involves platform implementation, user training, stakeholder coordination, and process improvement.
Key Skills for This Role
Responsibilities
- Lead platform rollout and adoption across local teams and supplier related operations
- Support onboarding, training, and change management activities
- Act as primary liaison between local users and global Product, Process, Technology, and Support teams
- Translate business needs, operational challenges, and user feedback into actionable inputs
- Provide day to day support to users across Product, Purchasing, Quality, Design, and Supply Chain functions
- Investigate and resolve functional issues, service requests, and process related challenges
- Deliver onboarding sessions, workshops, and user training programs
- Identify process gaps, adoption challenges, and improvement opportunities
- Travel within Qatar and Spain to support offices, suppliers, and business teams
Requirements
- Experience in software implementation, digital transformation, business process improvement, user adoption, or functional support roles
- Proven experience working directly with business users and operational teams
- Ability to understand complex business processes and enterprise applications
- Strong business process analysis and problem solving capabilities
- Excellent verbal and written communication skills
- Native or fluent Arabic
- Advanced professional English
- Willingness to travel within Qatar and Spain
Full Job Posting
Role Overview
- We are seeking an Implementation Consultant to support the rollout, adoption, and continuous improvement of a digital platform used across Product Development, Purchasing, Quality, Design, and Supply Chain functions.
- Based in China, this role will work closely with local business users, suppliers, and commercial offices while collaborating regularly with global headquarters teams.
- The successful candidate will act as a bridge between local operations and international teams, ensuring successful platform adoption, effective communication, and alignment with global processes.
Key Responsibilities
- Platform Implementation & User Adoption: Lead platform rollout and adoption across local teams and supplier related operations.
- Stakeholder Communication & Coordination: Act as the primary liaison between local users and global teams.
- Functional Support & Issue Management: Provide day to day support to users across functions.
- Training & Change Enablement: Deliver onboarding sessions, workshops, and user training programs.
- Process Improvement: Identify process gaps, adoption challenges, and improvement opportunities.
- Travel & Deployment Support: Travel within Qatar and Spain to support offices, suppliers, and business teams.
Candidate Requirements
- Experience in software implementation, digital transformation, business process improvement, user adoption, or functional support roles.
- Proven experience working directly with business users and operational teams.
- Ability to understand complex business processes and enterprise applications.
- Strong business process analysis and problem solving capabilities.
- Excellent verbal and written communication skills.
- Native or fluent Arabic; Advanced professional English; Spanish is a strong advantage.
- Willingness to travel within Qatar and Spain; availability for occasional international travel.
What’s Offered
- Opportunity to join a high impact international digital transformation program.
- Exposure to strategic Fashion Retail business processes and operations.
- Collaboration with global stakeholders and headquarters teams.
- A technology driven and innovation focused environment.
- International exposure, professional development, and career growth opportunities.
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