paycor
Implementation Consultant, Analytics
RevSpring Inc
Phoenix, USA
Full-time
Mid · 2+ years experience
Onsite
Discovered 2 days ago
Free
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- Serves as the Implementation Consultant for assigned product(s). Primary focus of the role is two-fold:
- Lead/perform requirements definition, solution design, configuration, and testing activities
- Provide project oversight/governance on selected single or multiproduct implementations
- Collaborates with Solution Architects, Implementation Specialists, Product Management, Support, Sales, and other Implementation Consultants on how to solve client business needs utilizing product base features
- Maintains a product focused discipline limiting custom configurations
- Configures RevSpring analytics products according to best practices
- Works closely with the implementation team; keeps the Project Manager, Solution Architects, Implementation Managers, Implementation Specialists, and other Implementation Consultants informed
- Participates in Architecture Review sessions to understand the scope of client implementations, strategic client direction, and any outstanding business needs
- Creates onboarding materials, templates, and process documents to effectively and accurately scale the onboarding process of direct and partner clients for RevSpring solutions
- Participates in transition meetings with Solution Support
- Maintains a strong working knowledge of RevSpring’s products, services, and systems
- Utilizes knowledge gained to offer direction/guidance to the team
- Advises colleagues on product functionality, customer workflows, and best practices for troubleshooting
- Actively participates in the development of the Solution Delivery implementation assets
- Completes assigned certification training courses
- Interesting and experience in data and analytics
- Attention to detail
- Ability to work independently and in a team environment
- Excellent interpersonal skills
- Excellent verbal and written communication skills
- Ability to organize and multi-task job responsibilities and prioritize effectively
- Proven commitment to providing excellent customer service within all dimensions of the job duties on a consistent basis
- Ability to learn quickly and retain knowledge to apply to new situations
- Up to 10% travel may be required
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